Project Management Security Technical Operations Lead Professional Melbourne, AU

Job Description

As part of a team based on client site in Melbourne CBD, this role is responsible for overseeing delivery of all managed security services for a key client. This is a critical role that requires a special blend of hands-on security technical skills combined with consulting delivery experience, with the ability to foster excellent relationships with stakeholder groups. Your role and responsibilities Manage and lead the governance of security operations services to support client maintaining a robust security posture. Act as escalation point for client related to any matter on managed security services. Establish key security performance indicators that ensure proper service delivery and continuous service improvements. Ensure that the Cyber Security team is on top of the day-to-day security platform management, monitoring, detection, analyses, and response to threat indicators and malicious activities from security systems and intelligence. Ensure security detection, protection, response, and recovery standards, processes and procedures are up to date, maintained, and followed. Liaise with other teams (internal and external) to ensure threat indicators are rated by severity and responded to in a manner consistent with the threat. Define, measure and produce aggregated performance metrics and progress report across all functions of cybersecurity services delivered to client. Ensure that the Cybersecurity operations team is constantly equipped with the necessary security advice, guidance, and technical expertise resulting in outstanding service delivery. Previous client delivery experience within security operations environment. Experience in large scale IT security operations practices with proven understanding of IT technologies and current threat landscape. Excellent analytical and problem-solving skills, with the ability to prioritise and manage multiple complex projects simultaneously. A thorough understanding of customer service-related performance metrics. Experience in crisis management. Understanding of regulatory frameworks such as AESCSF, SOCI Ac. Technical experience on Network security, Firewalls, IPS, Proxies, PAM Platforms, Endpoint security (AV/EDR), SIEM, Email security. Due to the nature of the role, you are required to work 5 days onsite and be an Australian Citizen. Required education Associate's Degree/College Diploma Preferred education Associate's Degree/College Diploma Required technical and professional expertise Core Security Expertise Proxies & Secure Web Gateways: Prisma (preferred), Zscaler. Load Balancers: F5 BIG-IP, Citrix ADC. NAC & Zero Trust: Cisco ISE (preferred), Aruba ClearPass, Zero Trust implementations. Security certifications such as: CISSP: Certified Information Systems Security Professional CISM: Certified Information Security Manager GSNA: GIAC Systems and Network Auditor: AUD507: Auditing Networks, Perimeters, and Systems GSLC: GIAC Security Leadership Certification: MGT512: SANS Security Leadership Essentials For Managers with Knowledge Compression Exposure to Operational Technology (OT) / Industrial Control Systems (ICS) is preferred. Energy/Utilities experience is desirable. ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. YOUR LIFE @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. OTHER RELEVANT JOB DETAILS For additional information about location requirements, please discuss with the recruiter following submission of your application. Job Title: Security Technical Operations Lead Job ID: 19625 City / Township / Village: MELBOURNE State / Province: Victoria Country: Australia Work arrangement: Onsite Area of work: Project Management Employment type: Regular Position type: Professional No Travel Company: (0008) IBM Australia Limited Shift: General (daytime) #J-18808-Ljbffr