Project and Implementation Manager - Quality Management System

Job Description

Project and Implementation Manager - Quality Management System 20 hours ago Be among the first 25 applicants Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by: Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better. As the Project and Implementation Manager – Quality Management System (QMS) you will lead the end-to-end project management and implementation of a new (or enhanced) QMS, ensuring alignment with aged care regulatory requirements, accreditation standards, risk management, and continuous quality improvement. The opportunity is available as a full-time role (Monday to Friday) on a maximum term contract for 6 months. Suncare offers the flexibility for hybrid work arrangements that include working at our Maroochydore office and from home. More about the role: Working closely with Clinical Governance, Risk and Compliance, ICT, and the Change Manager you will lead the effective adoption and usability of the QMS system across care services, operations, and corporate functions. You will be responsible for: QMS Implementation & Project Management Oversee end-to-end QMS implementation, aligning with quality, clinical governance, and business needs. Manage project planning, budgeting, risk, and timelines; ensure seamless system integration and compliance. Lead vendor selection and contract negotiations while managing cross-functional relationships to ensure system adoption and performance. Workforce Training & Change Management Collaborate with Learning and Development to integrate quality and compliance training. Drive change management initiatives, support user training, and facilitate post-launch feedback. Risk Management & Continuous Improvement Implement proactive risk monitoring and resolution; support data-driven continuous quality improvement initiatives. What you will bring to our team: As a customer and continuous improvement focused professional, we will value your significant experience in HRIS implementation, Technology, or HR/IT Business Analysis. You will possess: Solid experience in QMS implementation, Quality and Compliance Systems, or IT Business Analysis. Demonstrated sound experience with QMS platforms (e.g. DoneSafe, Moa, SQMS, or similar) Demonstrated experience in vendor management, contract negotiation, and RFP processes Strong understanding of aged care quality and compliance frameworks, including Aged Care Quality Standards, NSQHS Standards, and ISO 9001 Experience integrating QMS with incident reporting, case management, risk management, LMS, and workforce compliance system Proficiency in Agile, Waterfall, or hybrid project management methodologies Experience in leading change initiatives in collaboration with a Change Manager What we offer: Not for profit salary packaging benefits Flexible working options (including hybrid work from home and our Maroochydore office with onsite parking) A friendly, supportive team environment that values all voices Fitness Passport and health and wellbeing programs Employee Assistance Program Advanced technology to support you in your role Comprehensive induction plus ongoing training and development To be part of a supportive team in a rewarding, growth industry Apply now! Ready to join our team of over 750 staff and 175 volunteers? Please apply by including your resume and a cover letter outlining why you would be a great fit for this role. As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks. Suncare is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and people from culturally diverse backgrounds. #J-18808-Ljbffr