Property Management Assistant - Balmain

Job Description

This is an opportunity to join a leading property lifestyle group who pride ourselves on the client experience. The Property Management Assistant role sits within our Field Services Team and would suit a positive, proactive and solution-oriented individual who is looking to craft a career in Property Management. With strong average tenure within our Property Management Team, we welcome candidates that are looking for either an entry into the industry or candidates that have some experience and come with aspiring career aspirations and a desire to progress. With a flexible, supportive, and innovative working environment, our PM Assistant roles offer you a pathway into Portfolio Management or other areas of the BresicWhitney business. Valued as someone who is the backbone of the team, you will work in partnership with the Operations Manager for PM and all Property Managers to ensure all PM-related activities are complete and carried out efficiently. Key Responsibilities Conduct ingoing, outgoing, and routine inspections in accordance with both company and statutory requirements as directed by the Operations Manager for Property Management. Assist with preparing associated reports and paperwork to provide timely and valuable feedback. Process work orders through REST, liaise with tenants & owners to organise access and ensure repair requests have been carried out expeditiously, economically, and to an acceptable standard. Deal with issues in a prompt manner to support the broader business. Manage dealings with Strata Managers regarding property repairs and maintenance. Provide property information and assistance to property managers, tenants, and landlords. Record and handle keys in accordance with office procedures. Key management including organising, cutting, and managing keys. Supplier management including, but not limited to, liaising with tradespeople. Work towards property management targets & objectives outlined by management. Position Description Ensure punctual attendance for all internal and external business commitments. Ensure the property management team complies with ethical standards and industry codes of conduct. Assist Property Management Team Leader and broader PM department with ad hoc duties including but not limited to special projects, administration, and auditing if and when required as requested. Assist the team with daily tasks such as Arrears Management, issuing Termination Notices, and drawing up Lease Renewals. The Person With an exceptional work ethic, the ideal candidate will be a self-starter, motivated, and enthusiastic to succeed and support the Property Management Team in an energetic, yet supportive environment. Your collection of skills and breadth of experience will include: Exceptional organisational and time management skills. Comfortable managing conflict and problem-solving in high-pressure situations. A strong team player with great interpersonal skills, who enjoys building credible relationships; happy to offer support and expertise where needed. Ability to produce high quality work with meticulous attention to detail. Ability to communicate effectively at all levels. The ability to think on your feet, be friendly, and have an inherently helpful demeanour. A passion for delivering an exceptional customer experience and working towards a standard of excellence. Proactive self-starter with accountability to work independently and collaboratively to support the team. Sound judgement in critical moments. An alignment with the BresicWhitney values of togetherness, humility, honesty, courage, wise judgement, and excellence. Proficient in Microsoft Office; knowledge of the PropertyTree software is desirable. Proficient knowledge and understanding of the requirements under the Residential Tenancies Act 2010. A current Real Estate Certificate and a clean driver’s license; access to a car is essential. For people considering a career at BresicWhitney – we welcome new conversation, open communication, and real engagement. #J-18808-Ljbffr