Quality Assurance and Contract Compliance Analyst

Job Description

Quality Assurance and Contract Compliance Analyst At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. Let’s care for tomorrow, so we can create a better future together, for everyone. About the role Monitoring the business unit in accordance with the WorkSafe Internal Controls Framework (ICF) and Schedule B contract requirements. Providing regular and ad hoc reporting in accordance with WorkSafe and business unit requirements and assisting the Vic WC management team as required. Analysing business unit claims and policy practices to optimise business unit performance and service outcomes. Undertaking research to improve quality results, through analysis of issues, errors, and compliance incidents, and develop recommendations for resolution or other areas of development and implement agreed solutions. Ensuring management and staff have appropriate access to information and tools to facilitate efficient management processes and business decision making through development and consultation with business SMEs. About you Experience with managing statutory claims and exposure to the Victorian Workers Compensation Scheme. Demonstrated technical understanding of design and operating effectiveness of controls with proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions. Demonstrated ability to work collaboratively in a team environment, willingness to learn, and a desire to step up or lead the team as needed. Excellent verbal and written communication skills, capable of effectively communicating with audiences at all levels with clarity, impact, influence, and the ability to lead and grow with the team. Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program - own a piece of your employer! For more details about our benefits, visit the Allianz Careers site. About our culture We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Join us. Let’s care for tomorrow. #J-18808-Ljbffr