Quality Business Partner

Job Description

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. Join us at Mercy Hospital, and help us deliver even greater outcomes for our patients, families, communities, and you. About the opportunity The Quality Business Partner is responsible for developing, implementing and facilitating best practice systems and processes for quality and safety within their division. The position is required to provide support, guidance and expertise to assist the Division with the monitoring, evaluation and continual improvement of systems and processes across Mercy's four quality domains: safe care, person centered care, integrated care and effective and appropriate care. Whilst reporting in through to the Quality and Innovation Unit, the Quality Business Partner (QBP) will work in a collaborative and consultative manner with the site, under the direction of the Operations Manager and Clinical Services Director. Responsibilities Maintain a safe environment for patients/self/colleagues and members of the public Escalate concerns regarding safety, quality and risk to an appropriate staff member Lead evaluation, continuous improvement and clinical indicator processes Demonstrate the principles of Person Centred Care: Respect & Dignity, Information Sharing, Participation and Collaboration Provide support to health services staff in the development, implementation and evaluation of quality activities Support the Program's quality and safety governance structures and processes Provide timely and accurate datasets and reports as requested for governance committees Provide support to the Division to understand their quality and safety data and use of data to inform improvements Assist with the coordination of the audit framework as applicable to the Division Provide support and contribute to quality improvement and risk management across the Program Provide support, advice, education and mentoring to staff on the tools and methods for quality improvement Provide support, advice, education and mentoring to the Division regarding accreditation and the national standards Ensure that risks around compliance with accreditation are identified and that appropriate actions are being put in place What you’ll bring You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care. A minimum of 3 years' experience in a senior leadership role within a healthcare organisation Relevant tertiary health sciences qualification, or acceptable equivalent Demonstrated understanding of the National Standards and experience in preparation for survey Understanding and experience in quality improvement and quality management principles and practices Experience in leading and managing a team Experience in facilitating clinical risk management processes in a healthcare setting Strong acute clinical or Allied Health experience within a large Health Service Additional requirements A current Police Record Check and Working with Children Check Proof of current influenza vaccination and other vaccination status consistent with public health orders Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people’s lives - and your career. For more information, please contact us to ensure we provide you with a fair and equitable interview and selection process. #J-18808-Ljbffr