Quality and Education Manager I Seaforth

Job Description

Join Bupa Aged Care and be at the heart of it in Seaforth As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that. Bupa Seaforth has a full-time Quality and Education Manager opportunity available now, with a range of benefits that could include: Subsidised select health insurance products for you and your immediate family To discuss the role and our benefits contact Sudeepa Banerjee on / 0403689837. Embrace Bupa Seaforth In close proximity to the harbour and Northern Beaches, Bupa Seaforth is a unique home with plenty of onsite amenities. This large home accommodates 76 residents in superior accommodation with quality single ensuite rooms, and a variety of care units. Our primary goal is placing our focus on the health, lifestyle, and well-being of our residents. To learn more about our beautiful care home visit: Bupa Seaforth | Dementia Care Sydney . The heart of the role As our Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance, and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands-on support in remediating gaps, and coaching Care Home leadership team for sustainability. The Quality and Education Manager position will be offered as a Fixed Term contract for maternity leave cover, from March 30, 2025, until March 30, 2026. This role is open to experienced and qualified candidates who are currently residing in Australia with valid work rights. In this role, you will: Provide quality focused leadership and coaching. Provide guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes. Develop team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice. Identify areas of employee’s skills/knowledge that require further learning/competency development and create a plan to achieve this. Ensure care home and team members are prepared through preparedness activities and maintain currency of the Commission Entry Questions. Maintain the Care Home’s Plan for Continuous Improvement (PCI) in collaboration with the leadership team. Meet monthly or more frequently with the GM and CCM’s to review and track progress of PCI items. Complete month-end Quality Indicator Report, including analysing data, discussing, and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented. Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned. Coordinate the completion of all monthly Care Home Audits within the Operations Essential audit program. Manage and deliver the highest quality clinical care of Residents' person-centred care for residents, including assessment, planning, implementation, and evaluation. Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements. The Benefits Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance. VIVA Happier and Healthier - our employee wellbeing program - live healthier and happier. Career development; You’ll have a real say in shaping the future direction of the business and your own career. Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence. Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support. Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it. What will you bring? Bachelor of Nursing with current APHRA is essential. Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable. Proven track record in delivering quality clinical care, coaching, and delivering training. Ability to foster a team environment and build collaborative relationships. Highly effective communication, leadership, and relationship management skills. An understanding of Resident Rights, Aged Care Accreditation Standards, and Outcomes. Be at the Heart of It – your new team is ready to welcome you! Just so you know, everyone will be required to complete pre-employment checks as part of the application process. Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying, and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application. *Eligibility criteria and conditions apply. #J-18808-Ljbffr