Quality and Safety Associate - Mackay

Job Description

Apply now Job no: 501120Work type: PermanentLocation: MackayCategories: All other About the role Mater Hospital Mackay is seeking applications for a Quality & Safety Associate in a permanent, full-time capacity. The Quality & Safety Associate (“QSA”) is responsible for activities as delegated relating to Quality and Safety Management, across the hospital/service, which are essential to the licensing, service level agreements and contracts. Supporting the Quality and Safety Manager to implement quality and risk management systems, improve the effectiveness of the quality systems, monitor compliance, and support hospital managers in the implementation of improvement initiatives. Supporting the Quality and Safety Manager in incident and complaint investigation and management processes. Collecting and analysing patient safety and clinical outcome data to evidence for internal and external stakeholders the effectiveness of the quality and safety systems. Supporting the ongoing compliance to the National Standards and accreditation processes. Supporting the provision of education related to the NSQHS Standards, accreditation, consumers, quality and safety systems and tools. Other information This full-time role will be performed Monday to Friday with an expectation that hours are across 5 days; however, may vary depending on operational need. Mater recognises the importance of work-life balance and can accommodate flexible work arrangements where possible. About you • Qualifications in a related discipline. Desired qualifications • A clinical background with at least 5 years front line experience; and well-developed computer literacy skills, with proficiency in Microsoft Office Suite. Skills & Experience Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital. Excellent interpersonal and communication skills, with a demonstrated ability to collaborate effectively on multiple levels within the hospital multidisciplinary team. Ability to organise a high-volume workload within agreed timeframes and write correspondence and reports. Experience in health care accreditation and regulatory requirements. Demonstrated experience in quality improvement initiatives and their practical application in the achievement of customer service/ consumer delivery needs. Strong analytical skills to trend and interpret data and develop reports. Ability to work collaboratively with hospital teams and apply identified opportunities for improvement to the hospital environment. Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay. Access to package meal and entertainment expenses via salary packaging. Access to leading education and professional development via Mater Education. Access to our Employee Assistance Program and on-site pastoral care teams. Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other. Unlimited access to a multitude of discounted fitness facilities through Fitness Passport. Access to on-site, discounted parking. Enhance your expertise and credentials with exclusive discounts on postgraduate certificates through our university partnerships. Discounted food and beverage at various campus cafés and coffee venues. Applications close 26th March 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW! Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. Advertised: 26 Feb 2025 E. Australia Standard TimeApplications close: 26 Mar 2025 E. Australia Standard Time #J-18808-Ljbffr