Ref 1055/25 Database and CRM Coordinator, Office of Advancement

Job Description

Ref 1055/25 Database and CRM Coordinator, Office of Advancement About Western Sydney University Western Sydney University is a modern, forward-thinking, research-led university, located in the heart of Australia’s fastest-growing, economically significant region. The University has 11 campuses in Sydney, as well as campuses in Ho Chi Minh City, Vietnam, and Surabaya, Indonesia, with plans for expansion in India. With over 200,000 alumni, nearly 50,000 students, and around 3,500 staff, the University fosters a dynamic, inclusive, and innovative culture. It is ranked in the top 2% of universities worldwide, with over 85% of its assessed research rated at ‘World Standard’ or above. The University is ranked 1st worldwide and in Australia for its commitment to the United Nations’ Sustainable Development Goals in the Times Higher Education University Impact Rankings for 2022, 2023, and 2024.About the Division of Public Affairs and Partnerships The Division of Public Affairs and Partnerships is dedicated to amplifying the university’s positive impact through meaningful engagement, partnerships, and philanthropy. Our success is built on openness, accountability, and a strong commitment to working cohesively across key functional areas, including partnerships, public affairs, government relations, creative, alumni, and advancement. The Office of Advancement plays a critical role in managing donor relationships, securing philanthropic support, and leveraging data for fundraising success.About the Opportunity Western Sydney University is seeking a detail-oriented and analytical Database and CRM Coordinator to manage and optimise donor data systems, ensuring effective donor engagement and successful fundraising.As part of the Office of Advancement, you will play a key role in overseeing the University’s Advancement CRM (Raiser’s Edge), ensuring data integrity, enhancing reporting capabilities, and supporting donor relationship management. If you have a passion for leveraging data to drive impactful fundraising and enjoy optimising CRM systems, we invite you to join our team.This is a full-time, fixed-term position until February 2030 and will be based at Western’s Parramatta South Campus, although travel to other campuses of the University may be required. Please review the position description for further information.Key Responsibilities Reporting to the Manager, Prospect Development and Research, you will:About You You are a highly organised and detail-focused professional with a strong background in CRM management, database administration, and data analysis. You will have:Why Join us? Western Sydney University highly values equity and inclusiveness and strives to contribute to tackling inequalities and promoting wellbeing within our own institution. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and wellbeing. Joining our team comes with a range of exceptional benefits designed to support your well-being and professional growth including: This is your opportunity to combine data expertise with philanthropy, ensuring that donor engagement is driven by strategy and insight. Apply now, ensuring you address each of the screening questions in your application.Remuneration Package: HEW Level 7 $124,203 to $133,967 p.a. (comprising Salary of $104,953 to $113,204 p.a., plus Superannuation and Leave Loading)Position Enquiries: Please direct specific enquiries regarding the role to Anna Pakhomenko, Manager, Prospect Development and Research, via email Recruitment Enquiries: Specific enquiries or issues with your application may be directed to Tiana Woodward, Senior Advisor Talent Acquisition, via email Closing Date: 8:30pm, Sunday 23rd March 2025Working Rights in Australia - Eligibility You must provide evidence of your fulltime working rights in Australia at time of application.Please note that all ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy. O nly those applications submitted via the WSU online recruitment system will be accepted. Start your application by clicking the "begin" button. Western Sydney University is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged.If you require assistance in using the System, please email or phone the Recruitment Helpline on (02) 9852 5422. Please note, we do not accept applications for roles to the email. This site is optimised for all the latest browsers including Edge, Safari, Firefox and Chrome. Note that earlier versions of any of the browsers mentioned are supported, but likely to demonstrate slower response times. #J-18808-Ljbffr