Regional Sales Manager, Service Operations - Australia East

Job Description

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 04/07/2025Introduction We are seeking a Regional Sales Manager, Service Operations to join our Sales and Service team.You will play a crucial part in the growth and development of service operations opportunities for the Australia East Region including all Australian States and Territories excluding WA and Pacific Islands (PNG, New Zealand, Fiji, Solomon Islands, New Caledonia etc.). These will include Repairs, Field Service, Expert Services (Including Digital Inspections) and Life Cycle Services (LCS) opportunities.This position is mainly located in Brisbane though we are open to Newcastle and Sydney also. The role will involve up to 70% travel. You will report into the Vice President, Sales & Service Australia East.Team you belong to You will join a team of sales professionals who are passionate about putting the customer in the centre and getting it done together. The account management team works closely with our technical sales support, customer service, field service, business/product lines and other support teams to ensure a healthy business with high customer satisfaction. The members in our team are located across the East Coast.What You'll Do Deliver profitable business growth for Service Operations from regional site accounts. Create opportunities with the key people at the site/s and share those with the organization, connecting key interfaces. Focus on aftermarket service operations business, yet can identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales in conjunction with the Site Account Managers (SAM). Seek and coordinate for best resources and channels to be used for customer facing activities. Understands customer business and is capable to identify and deliver Metso based customer value opportunities and synergies. Drives Repair, Field Service & Expert Services activities together with cross organizational site account team and understands customer’s opex related decisions and buying timetable in conjunction with the SAM. Identify LCS opportunities for growth and development capturing both new and current business offerings. In conjunction with the SAM maintains and shares information of installed base, performance and shutdown schedules and plan. Who You Are Degree or Diploma in Mechanical Engineering, Mechanical Trade Qualification or similar discipline. Proven track record in achieving sales targets. Intermediate understanding of accounting procedures including profit and loss, budgets and gross margins. Intermediate level of computer literacy in MS Office – Word, Excel and PowerPoint. Hold a current motor vehicle license and passport. Must be able to travel up to 70% of the time by motor vehicle and commercial flights. Excellent problem-solving skills. Excellent negotiation and persuasive skills. Excellent selling and presentation skills. Excellent communication and interpersonal skills. Desirable Experience must include experience in direct selling and/or service to the East Coast of Australia. What's In It For You A work environment where safety is always the number one priority – both your physical and mental health is our priority. A competitive base salary reflective of your skills and experience with annual incentive program. Additional Annual Leave benefit for all permanent and maximum term employees. Flexibility in your working lifestyle – our team manages their own balance of working from home and in our office environment. Gender Neutral Paid Parental Leave of 18 weeks at full pay. Paid Volunteer Leave so you can give back to the local community or an organisation of your choice. Active Social Club and companywide social events as your social wellness is important to us. Family focused events as your family forms part of our close-knit community. Comprehensive medical benefits including discounted private health insurance for employees and immediate family. Company provided Salary Continuance insurance cover. Career development & education assistance to further your technical and leadership ambitions. Hiring Manager: Gavin PasinMetso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial #J-18808-Ljbffr