Resourcing & Admin Lead, VMCH Star of the Sea, Torquay

Job Description

Permanent, Full Time position located at beautiful Torquay Provide specialist rostering expertise and best practice leadership Join a purpose-led organisation and enjoy the benefits of NFP salary packaging About the role Maintain rostering system ensuring accurate and timely data entry for more than 100 employees to ensure a smooth transition to the payroll system. Assist with filling vacant shifts on the roster. Provide reception duties including meeting and greeting residents, their families, staff, and other customers and directing them appropriately, answering telephone calls, transferring calls, and taking messages, directing enquiries as appropriate and in a timely manner; Manage and maintain filing system ensuring all documents are filed in a systematic, organised manner; About you Essential Extensive experience in rostering, time and attendance management, administration and customer service High level of computer literacy – MS Outlook, Word, Excel and time and attendance or HRIS systems Highly developed level of interpersonal skills, including the ability to communicate effectively and compassionately with residents, families, staff and volunteers; with patience, common sense and an understanding of quality service delivery Demonstrated ability to operate with discretion and maintain complete confidentiality Experience at recognising, prioritising and actioning emergency or critical response to issues/needs arising Proven experience in problem solving and decision making Demonstrated ability to work autonomously and as part of a team Desirable Relevant experience working in, or an understanding of and sensitivity to, the issues related to older people and the not-for-profit environment; Knowledge of AN-ACC funding, the Aged Care Act and other related legislation. Well-developed negotiation and dispute resolution skills Current valid Victorian Drivers Licence Why VMCH? Because the people we employ make it a great place to work! In addition, VMCH will provide you with: A rewarding and supportive work environment, with opportunities for professional development and career progression. A competitive salary plus salary packaging benefits that can increase your take-home pay. A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance. Discounted private health insurance, school holiday programs and car hire. The opportunity to open a high-interest savings account with our banking partner. We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community. About us Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow. If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. #J-18808-Ljbffr