Restaurant Manager – Royal Sydney Golf Club

Job Description

About The Royal Sydney Golf Club The Royal Sydney Golf Club, a private members club, is fortunate to be considered one of Australia’s most prominent social and sporting institutions, having proudly hosted a number of world-class sporting events including the Australian Open on 15 occasions and the 2011 Davis Cup. The Club offers exceptional hospitality experiences to complement its world-class sporting facilities, which include 18 tennis courts, bowling greens, croquet lawns, squash courts, snooker tables, a gym, swimming pools, and 2 golf courses. The Role Reporting to the Food & Beverage Manager, this position is responsible for leading and managing the delivery of a high level of service to members and guests across our 150-seat Restaurant, Club Bar, and private dining room. This is a full-time position which requires availability to work a flexible roster including evenings, weekends, and weekdays. Key Responsibilities will include: Ensure that the experience provided to members and their guests is of the highest quality and is delivered professionally in line with the Club's exceptional service standards. Assist members and guests during dinner service with wine recommendations and selection for perfect pairing with their dinner, decanting of the wine, and wine service. Provide people management, operational, and admin support to the F&B Manager for the overall running of the Restaurant and Club Bar outlets. Ensure the POS system is accurate and up to date with current wine vintages and costings. Implement and maintain processes, policies, and structure to the Restaurant/Bar department with a focus on improving standards of service. Guide and work with F&B Supervisor to manage and develop direct reports including training and development, rostering to labour standards, and responsibility for the output of staff within each department. Ensure rosters are scheduled in accordance with the Club’s Enterprise Agreement, labour standards, and forecasted business levels. Liaise with recruitment agency as required for staffing. Play an active part in the promotion of events, menus, etc., with the aim of increasing revenue throughout Food and Beverage. Prepare various correspondence, reports, or documents and ensure confidential matters are dealt with professionally. Create and maintain a culture of open communication, transparency, support, and collaboration, ensuring staff behave in a manner reflective of Club Values. Lead by example in living our Purpose and values. What does the Club need from you? Proven work experience as a Restaurant Manager working in a 5-Star Hotel or Fine Dining Restaurant. Strong experience in managing and leading a team of up to 15 staff. Culinary school Diploma or Degree in food service management or related field, or equivalent training course. Ability to develop a rapport and working relationship with all members and staff. Working knowledge of various computer software programs (MS Office, POS, Respak bookings software). Strong administration skills. Up to date with food and beverage trends and best practices. A strong knowledge of food and beverage pairings. Solid understanding of pricing, budgets, and cost controls. A deep knowledge of wine and the ability to determine wine faults and maintain proper temperatures to showcase products at their maximum potential. Working rights in Australia. Why choose us? The ‘staff experience’ matters to us! We strive to live up to our purpose of ‘delivering an exceptional experience for staff, members, and guests’. Benefits include: Ample opportunities for Learning & Development including 24/7 access to an extensive learning platform. Staff wellbeing program including free exercise classes for staff in our state-of-the-art fitness facilities, golf lessons, tennis clinics, and access to our Employee Assistance Program. Daily staff meals. Uniforms provided. 20% discount on purchases (e.g., wine and sporting goods from our retail store). 15% discount on TFE hotel or apartment bookings across Australia, New Zealand, and Europe. TFE brands include but are not limited to Adina, Vibe, and Travelodge. 17.5% loading on Annual Leave and Special Recreation Leave. Additional Special Recreation Leave of 3 days per year. Paid Parental Leave benefits. All-day free street parking available and bus stop and ferry located outside the Club. We foster an environment of belonging, celebrate diversity at the Club, and make hiring decisions based on experience, skill, and passion. We actively seek people who genuinely wish to have a positive impact on those around them. Please note that if your application progresses to the pre-employment stage, you may be required to complete a background check. If the search returns a criminal record, the Club will assess whether the records impact your ability to perform the key requirements of the role. If you are ready for your next career move, we can’t wait to hear from you! We appreciate the interest shown by previous applicants; however, we kindly ask that only new applications be submitted. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Kelly Garland on (02) 8362 7000 , quoting Ref No. 1220659. #J-18808-Ljbffr