Restaurant Sales Coordinator

Job Description

Add expected salary to your profile for insights QT Perth is undoubtedly the CBD's most exciting hotel where modern design meets industrial glamour with a contemporary, urban, cool aesthetic. QT is a highly regarded local brand that encourages inclusivity, diversity and most importantly personality. Our workplace philosophy focuses on respect, professionalism and fun, so it’s definitely a company worth getting to know! We are now looking for a Restaurant Sales Coordinator who has proven experience as a general all-rounder in a high-end building environment who can be a part of this award-winning team. About you: QT Perth is on the lookout for a Restaurant Sales Coordinator SUPERSTAR to join the expanding F&B and Sales Team. You will be an integral part of the team success in a key role, supporting the F&B team and Sales team with all aspects of restaurant bookings both for individuals and groups. Be bold, be passionate and be part of a team that want to achieve more. Be the ONE. Your day-to-day duties will be to: About the Role: Field all incoming telephone calls to the F&B Department. Contact and reply to guests with efficiency and friendliness and in accordance with the established Hotel procedural guidelines. Key support role of the F&B team - working to increase restaurant covers and efficiency in the management of the restaurant CRM. Eye for detail, passion for organisation and superior communication skills, both written and verbal. Use Sevenrooms CRM to book and manage restaurant enquiries, private dining bookings and small reserved area at the Rooftop. Use iVvy CRM system to track event enquiries, bookings and client details, produce proposal, contract, event order and invoice. Use Opera CRM system to track payments for F&B internal events. Prepare deposit and final Pro-Forma tax invoices as per Terms and Conditions. Ensure post event follow-up is completed by phone in the first instance after all events and OPERA account is correctly charged and closed. Assist with site inspections when required. You will report directly to the Food & Beverage Manager and Event Sales Manager. Benefits: Renowned for our refreshingly local, down-to-earth experiences. Incredible team member discounts from your first day on-the-job. One additional wellness day per year. Staff meals on us. 50% off in all QT Perth outlets. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company. Skills & Experience: Personality plus, and able to bring it out in your team. Previous experience with iVvy, Sevenrooms and Opera desirable. Passion for Hospitality, amazing communication skills both on the phone & in person. Excellent attention to detail & commitment to high standards. If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here: . Your application will include the following questions: How many years' experience do you have as a sales coordinator? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too. QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity. And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be. As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more. Our value rests on our people, and we value the contribution every individual makes. #J-18808-Ljbffr