Retail Manager, Australia

Job Description

Join to apply for the Retail Manager, Australia role at Loewe . Created in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world. JOB DESCRIPTION Role Mission As a Retail Manager, Australia , you will manage the retail network and develop the Loewe business within the Country. This position reports directly to Managing Director, SEAO. Responsibilities Provide inputs to budgeting process in terms of sales forecast, headcount requirements, financial requirements etc. Develop and implement commercial action plan to grow the business e.g. targeting, clientele categories (local/tourists), incentive programs, slow movers etc. Liaise with merchandizing team on products; provide feedback and share market insights. Liaise with regional functional teams; general and analyze reports, provide recommendations and work towards effective communication. Liaise with marketing/CRM team to plan right activities in stores per region to develop strong customers database. Monitor & communicate with regional functional teams on local trading environment and trends, including competition, tourism, consumer trends. Ensure efficient reporting, administrative management and rounded communication. Team Management Communicate vision, strategy and clear direction to retail teams. Structure the organization of retail activity and allocate responsibilities. Ensure adequate staffing through recruitment, rotation, mobility, training and development in collaboration with the HR team. Motivate, drive, inform and actively coordinate retail teams. Monitor sales team performance. Ensure proper training of sales staff and excellent customer service. Local Brand Image Act as brand ambassador, actively promote the brand in the local market. Propose and effectively implement local marketing, customer relation/VIC strategy bringing in a positive exposure to the brand image. Nurture relationship with business community and competition. Keep abreast of counterfeits activities in the market and provide regular feedback/information to the anti-counterfeiting department. Store Network Propose layout adjustments as needed to ensure commercial efficiency. Manage existing store network projects: expansion, renovation, relocation, closure. Participate in lease negotiations with landlords. Operation Oversee day-to-day operation of the stores and solve unresolved operational issues. Ensure that the standards of housekeeping and merchandizing are maintained at all times. Enforce company policies and procedures. Provide necessary resources and support to stores. Liaise with suppliers and ensure optimum conditions. Control costs for optimum effectiveness of operations. Plan and take necessary steps to have optimum stock levels, appropriate merchandize mix and correct inventory control; maintain inventory discrepancies at the lowest possible level. Implement and support all security measures. Investigate and report on any occurrence outside normal events. Key Requirements Over 10 years of managerial experience in luxury retail or fashion. Degree holder, prefer fashion or business management major. Strong business sense and comfortable in managing ambiguity. Strong at planning, organizing, controlling and prioritizing skill. Good understanding of local market. Excellent communication capability. Proficient in MS Office (especially Excel and PowerPoint). What's next Click apply to submit your application. Here at LVMH Fashion Group we love to innovate, create and grow. We provide thorough training and great prospects to grow your skills and career. Please note that only shortlisted applicants will be contacted. Seniority level Director Employment type Full-time Job function Management, Sales, and Strategy/Planning Industries Retail Luxury Goods and Jewelry #J-18808-Ljbffr