SAP ECS - Senior Linux & Cloud Administrator - Pacemaker

Job Description

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do We are looking for an experienced Linux & Cloud Administrator to support our multinational team by providing L3/L4 expert support for all Linux OS & pacemaker customer issues. Role Information: As a Senior Linux & Cloud Administrator and Pacemaker expert, you will be: The Last Line of Defense for troubleshooting complex Pacemaker software and Linux OS/infrastructure issues across all platforms. Deploy, Configure and Manage Pacemaker based HA clusters across various platforms. Fine-tune cluster configurations to optimize failover performance, resource availability, and system resilience. Troubleshoot complex Pacemaker software and Linux OS/infrastructure issues across all platforms. Identify and resolve architectural and design issues in existing Pacemaker setups, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers. Participate in Incident Management, troubleshoot service requests, and resolve downtime extensions. Develop and implement Backup/Recovery, DR, and High Availability strategies for critical workloads. Administer Linux Servers for performance, patching, and troubleshooting. Contribute to standardizing and simplifying server operations using software tools and automation (DevOps). Collaborate with cross-functional teams for system integration, documentation, and knowledge sharing. Take the On Call / On Duty / Weekend task based on shift schedule. What you bring Role Requirements: 10+ years of related professional experience. Advanced technical background of Linux-based server operating systems, certifications in Linux or SAP Technologies. 2-3 years’ experience in Linux HA clusters, preferably Pacemaker, with relevant training/certifications. Practical experience with OS operation, upgrades, and security patching. Demonstrate advanced expertise in Cloud providers such as AWS, Azure, and GCP. Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups. Good understanding of IT security and OS hardening. Experience in scripting (e.g., Shell, Python, Go, etc.), Infrastructure-as-Code tools like Ansible. Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements. Experience with server operations in large environments and/or in public clouds. Fluency in English and the ability to work in global, multi-cultural teams is a key requirement. Meet your team SAP Enterprise Cloud Services (ECS) organization runs and operates SAP’s private cloud offering which is built for customers in various hyperscalers like Microsoft Azure, Google Cloud Platform, or Amazon Web Services. As part of the ECS Delivery Technical Operations, the Server Management team is responsible for 24x7 operations of these business-critical SAP systems in the cloud at maximum efficiency. The team provides stable support for the OS and infrastructure hosted in the hyperscalers or SAP DC. Proactive support is provided to maintain system availability and ensure smooth operations. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. #J-18808-Ljbffr