SMB Performance Team Lead, APAC

Job Description

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures, and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Responsibilities Drive sustainable growth for our SMB segment across the APAC region. Lead a team to execute multi-channel performance marketing campaigns, optimizing for lead generation, customer acquisition, and revenue growth. Generate high-quality, net-new leads for the Inside Sales team. Manage external agencies to optimize digital performance in Japan, Korea, and China. Increase website traffic, downloads, leads, and SMB revenue. Direct report to the Global VP of Performance Marketing (Germany) and dotted line reporting to the APAC VP of Marketing (Singapore). Collaborate closely with the Inside Sales team (Adelaide, Australia) and the Global Performance Marketing team based in Germany. Lead a team of two: a content specialist and an Inside Sales campaign operations specialist. Own and drive SMB Annual Recurring Revenue (ARR) growth through effective performance marketing strategies. Design and execute targeted campaigns to support Inside Sales teams in generating net new business, upselling, and cross-selling. Engage with agencies in Japan, Korea, and potentially China to execute paid media campaigns and drive leads, downloads, and online store billing. Work closely with local marketing teams to ensure consistent messaging and branding. Develop and execute multi-channel performance marketing campaigns across various digital channels. Continuously monitor campaign performance metrics to identify optimization opportunities and implement A/B testing. Manage and optimize marketing automation platforms to streamline processes and improve campaign efficiency. Collaborate with external agencies, vendors, and regional marketing managers to execute campaigns and analyze performance. Leverage data analytics to inform marketing decisions and measure the impact of campaigns. Prepare performance reports, including key metrics, insights, and recommendations. Stay abreast of the latest industry trends, technologies, and best practices. Requirements 4+ years of hands-on experience in SMB lead generation and performance marketing within digital/e-commerce or B2B SaaS-based tech companies. Strong attention to detail and execution skills. Experience working closely with Inside Sales teams to generate leads, understanding SMB ARR business models and e-commerce dynamics. Solid understanding of the full digital media mix. Familiar with tools such as Dynamics, Marketo, Tableau, Adobe or other CRM/automation systems. Proven experience executing campaigns across the APAC region. Bachelor’s degree is required, MBA or master’s degree is a plus. What we offer Position location is Adelaide. Modern CBD office, public transport friendly. Hybrid working arrangement. Quarterly team events and company-wide celebrations. Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee. End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. #J-18808-Ljbffr