Mater Administration Talent Community - Expressions of Interest
Mater Administration Talent Community - Expressions of Interest Apply now Job no: 502172Work type: Casual, Fixed Term,... more info
Sales Administration - Community
Salary:
60.00 - 80.00
Posted:
27-01-2025
Category:
Assistance
City of Port Adelaide Enfield,
Job Description
Add expected salary to your profile for insights In this role, you will act as a frontline troubleshooter, providing excellent customer service, sales skills and resolving issues to customers over the phone or email. You will help build positive customer relationships with Aidacare by offering an exceptional first impression, with superior administration skills and stellar customer support. Essential Skills & Qualifications Previous customer service or industry experience preferred Provide excellent customer service over the phone and on emails making a great first impression in every case Adept at navigating computer systems to manage customer interactions and records Ability to analyse situations and think critically to find solutions to customer issues Excellent verbal and written communication skills Ability to remain composed in a fast-paced work environment and under pressure Duties & Responsibilities Resolve customer issues and concerns in an efficient manner Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience Assist customers with accurate and timely order placement, tracking, and processing Foster strong and positive relationships with customers to encourage loyalty and repeat business Benefits Employee discounts on Aidacare health equipment products and services Employee Assistance Program to support mental wellness Benefits package includes discounts for retail, insurance, gym and more Comprehensive training program to equip you with the necessary skills and knowledge How to apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers! About the company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Aidacare is one of Australia's largest Healthcare Equipment and Service providers. Since 1987 our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors. Aida is the Latin word for “helper” from which the English word “Aid” is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers. Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and private organisations. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 27-01-2025
Category: Assistance
City of Port Adelaide Enfield,
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