Sales Relationship Manager

Job Description

At memobottle, we’re on a mission to reshape the way the world interacts with reusable products. With our products now stocked in 1,500+ retail stores across 100+ countries, we’re looking for an experienced Sales Relationship Manager to strengthen our global partnerships and drive performance. This is a key role in our team—one that directly impacts our growth and brand presence worldwide. You'll be the bridge between memobottle and our 15-20 (and growing) network of distributors and sales agents, ensuring they have the tools, insights, and support needed to succeed. Job Title: Sales Relationship Manager Capacity: Full time Here’s what you can expect from the role: Relationship Management Be the primary point of contact for distributors and sales agents, maintaining regular check-ins and performance reviews. Enthusiastically build on existing relationships, and create fantastic new relationships via onboarding, ensuring they are long-lasting and genuine. Address any challenges or roadblocks, ensuring strong and productive partnerships. Exhibit and attend trade shows across the globe. Communication & Feedback Loop Work with our design, marketing, and content teams to ensure distributors and agents receive key updates, assets, and talking points. Collect feedback from partners and relay insights internally to refine strategies and processes. Content & Training Coordination Organize and deliver training sessions , ensuring partners fully understand and represent our products. Maintain a centralized content management system , keeping all sales tools, resources, and materials up to date. Collaborate with marketing to create regular EDMs (email campaigns) that support our sales network. Performance & Process Optimization Monitor and analyze sales performance metrics , providing insights and reports to the internal team. Work with partners to set and achieve sales targets . Improve onboarding and sell-through rates of new and existing retail stores. Implement CRM automations and streamline communication between partners and memobottle. Best Practice Sharing Identify and share successful sales strategies and insights between partners to drive global success. Ensure that every distributor and agent is equipped with the best tools and knowledge to maximize sales performance . Who are you? You love relationships. You’re an excellent communicator who can build strong relationships and navigate challenges with ease. You have experience in B2B sales, wholesale account management, or distributor relationships . You have a strategic mindset , always looking for ways to improve processes and outcomes. You’re highly organized and able to manage multiple international partners across different time zones. You understand budgets, reporting and how to read sales data. You’re tech-savvy and comfortable using CRM tools, sales dashboards, and content management systems . You’re excited to work with a fast-growing brand that blends sustainability, innovation, and design . You will require: Prior experience working in a sales or account management role. Experience with HubSpot (or similar CRM platforms) is essential. Confidence (but not arrogance – you know the difference). Experience in order processing and management (from invoicing through to payment). Proficiency in Microsoft Office Suite, Google Docs, and Adobe Acrobat. A big-picture and creative mindset with a solutions-based approach to sales and relationships. A willingness for domestic and international travel to manage and run trade shows (4-8 weeks per year). Based in Melbourne and able to work from our office in Richmond with the memobottle team, while also having the flexibility to work from home. Why work for memobottle? memobottle’s mission is to inspire a more reusable society through the creation of convenient, practical, and beautiful products; to use business as a force for good; and to make the world a better place. We create products that improve everyday lives, focus on culture and relationships to ensure we are the best versions of ourselves, and donate to some incredibly effective social and environmental charities. We are constantly striving to be better – as a business, for ourselves, and for the world that we live in. Interested in joining the family? HOW TO APPLY? Sound like your kind of gig? Drop your email and cover letter here through LinkedIn, or email us at with your cover letter and CV, examples of your previous work, and links to your social profiles (or at least those you want to share). Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Retail #J-18808-Ljbffr