Sales Support Specialist | Sydney, AU

Job Description

Brighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. She is a passionate and humble leader who has a human-first approach to business. As a business, we have been awarded AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies!We value different perspectives, skills, and backgrounds and have been recognized for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).Like what you've read so far? Read on for info on this role!About the Role The Sales Support Specialist is responsible for managing relationships with external vendors, ensuring seamless service delivery, and optimizing vendor performance to meet business needs. Act as the primary liaison between the company and its vendors, facilitating accreditation, training, issue resolution, and process improvements.Responsibilities Vendor support - help train and onboard new vendors for Brighte Government programs. Vendor relationship management - establish and maintain strong partnerships with new and existing vendors to assist them in successfully operating in government schemes. Issue resolution and liaison - address and resolve vendor-related issues and provide feedback to vendors on compliance concerns. Cross-functional collaboration - work closely with internal teams to facilitate onboarding and ongoing vendor management. Reporting and documentation - maintain accurate records of vendor performance, communications, and agreements for transparency and future reference. Team support for the Sales and Enterprise teams as required. What You'll Bring Demonstrated experience in building strong stakeholder relationships, with a strong ability to communicate effectively. Basic understanding of operations and business processes. Knowledge of compliance standards or ability to learn quickly. Strong analytical and problem-solving skills. Excellent organizational and time-management abilities. Proficiency in using business software and tools (e.g., Excel, Salesforce, project management software). Experience in solar/renewables sector is strongly preferred. What's in it for you? Flexible working arrangements to suit individual needs and a hybrid work model. Our office is designed for collaboration, creativity, and balance between office engagement and remote flexibility. Our in-office days are Monday through Thursday (4 days), with Friday as a remote day. Get social. We host a range of social activities at Brighte. A fan-favorite being our weekly Thursday social event, where you can catch up with colleagues over a drink, snack, and a game of table tennis. We also host a catch-up club every Wednesday where staff can grab a coffee with colleagues. We want our employees to share in Brighte's success. You may be given an opportunity to join our Employee Share Option Plans (ESOP). Snacks galore - who doesn't love that? Our thoughtfully stocked pantry includes snacks to suit your every mood. Fresh bread, protein bars, popcorn, fresh fruit, chocolate, soy crisps, cookies - you name it! We also offer a carefully curated collection of wines and beer on tap for those looking to unwind or enjoy a social moment. End-of-trip facilities. Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers. Anniversary leave - your dedication at Brighte won't go unnoticed. Enjoy an extra day to celebrate your work anniversary with us. Diversity and Inclusion At Brighte, we celebrate diversity and encourage you to bring your whole self to work. Our inclusive culture is the foundation of our innovative and dynamic environment.If you want to join this mission-driven, inclusive, and highly collaborative team, click apply and upload your resume! All applicants will receive a response.Please note that as part of our process, we require all candidates to undertake references and background checks, which include a police check, anti-money laundering, and bankruptcy checks. #J-18808-Ljbffr