Senior Account Manager - Defence

Job Description

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) Datacom is successful when our people are successful. We provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but also know how to have fun. Future success depends on our commitment to hiring great talent and enabling them to achieve success through a supportive environment and career development opportunities. Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers while providing a close-knit, supportive environment for our Sales teams led by some of the best mentors in the industry! Our offices are based in Adelaide, and we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We leave it to you and the team you join to figure out what works best! What you’ll do We are seeking a skilled and experienced Senior Account Manager to join our dynamic team in Adelaide. In this role, you will take ownership of building and nurturing direct relationships with Defence organisations while collaborating closely with our product channel partners to drive revenue growth and exceed product targets. Strong knowledge of the unique Defence market and experience working with a range of government and non-government clients is essential. Your success will also depend on your proven ability to build and maintain strong relationships with clients, partners, and vendors. We are an agile company, keen to respond to customer, technology, and internal stakeholders’ changing requirements, which means we evolve in our roles to meet those needs. What you’ll bring Strong demonstrated experience working with Defence customers to find the right solution for their needs, ensuring an excellent customer experience from quoting to ordering. Strong understanding of Account Management techniques and disciplines. Proven track record of responding to customer quote requests with urgency, exceptional attention to detail, and genuine care for our customer needs. Willingness to learn new technology and solutions we provide. Experience with major technology brands and the IT reseller supply process and channel. Ability to absorb, apply, and communicate technical information to a diverse audience. Excellent customer and vendor relationship building and management skills. Strong influencing and negotiation skills. Experience in using sales CRM for tracking opportunity progression through the sales cycle. Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. #J-18808-Ljbffr