Senior Administration Officer - Emergency Department

Job Description

Senior Administration Officer - Emergency Department Apply now Job no: 502300Work type: Casual, Fixed Term, PermanentLocation: South BrisbaneCategories: Administration About the role The Mater Hospital Brisbane has an opportunity available for an experienced Senior Administration Officer to join our Emergency Department. We have multiple vacancies available (please advise in your application for which position you are applying to):Maximum term 12-month contract until 26th January 2026, 20 hours per week opportunity.Casual opportunity.Permanent part-time, 32 hours per week opportunity. As a Senior Administration Officer, you will be responsible for overseeing and coordinating administrative activities within the Emergency Department. You will play a vital role in ensuring the smooth operation of the department, providing support to medical staff, and delivering outstanding service to our patients. This position is a Senior Administration Officer and your role will involve but is not limited to: Providing exceptional customer service to patients and clients Processing patient admissions, transfers, and discharges and the preparation of clinical forms Providing administrative support to clinical staff Maintaining a high level of discretion and confidentiality, complying with administration and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions Continually demonstrating highly developed written communication skills including the ability to draft routine correspondence on behalf of senior management Providing administrative assistance to other senior staff and others as requested Exercising judgment where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined About you To be successful in this role, you will demonstrate: Highly experienced in providing medical administration support Highly developed time management and organizational skills Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems) Excellent customer service and interpersonal communication skills Ability to organize and prioritize work effectively within a busy, fast-paced and demanding environment Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. We are a leader in healthcare, education, and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay Access to package meal and entertainment expenses via salary packaging Access to leading education and professional development via Mater Education Access to our Employee Assistance Program and on-site pastoral care teams Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other Unlimited access to a multitude of discounted fitness facilities through Fitness Passport Access to on-site, discounted parking Discounted food and beverage at various campus cafés and coffee venues Applications close Wednesday 29th January 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW! Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. Advertised: 15 Jan 2025 E. Australia Standard TimeApplications close: 29 Jan 2025 E. Australia Standard Time #J-18808-Ljbffr