Senior Business Insights Analyts

Job Description

Career Opportunities: Senior Business Insights Analyst (33223) Requisition ID 33223 - Posted by Macquarie - Full Time - Permanent - Corporate Support Office - NSW - Australia Hybrid work arrangement – based in our office at Macquarie University and work from home Free onsite secure parking It matters more at Hearing Australia Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it. The Opportunity: Join Hearing Australia in a fantastic opportunity as a Senior Business Insights Analyst. You will be responsible for generating data-driven reports, providing valuable insights, and supporting decision-making processes. This role involves collecting, analysing, and interpreting large datasets to produce clear, actionable insights that enhance business performance. Key Responsibility Areas: Work closely with team and internal stakeholders to understand their reporting needs Partner with IT and data engineering teams to improve data accessibility, quality, and reporting tools Data Collection & Analysis: Assist in the maintenance of a comprehensive understanding of the organisation's data and metrics Gather data from multiple sources Clean, validate, and process data to ensure accuracy and consistency Develop and operate customer, client or industry research and surveys Manage supplier relationships and develop ongoing research Reporting & Forecasting: Develop and maintain regular dashboards, reports, and scorecards to monitor KPIs Create ad-hoc reports as requested by internal stakeholders, ensuring clarity and relevance Assist in forecasting and predictive analytics to support business planning Data Insights & Recommendations: Drive data-driven decision-making processes by conducting in-depth analyses of business data Analyse business trends and performance metrics to uncover growth opportunities and areas of improvement Provide actionable insights and strategic recommendations based on data findings Create and promote effective information sharing Foster a customer-centric mindset Incorporate lean and design thinking methodologies Develop and implement data visualization tools and self-serve dashboards to effectively communicate data insights using Microsoft Dynamics / Power BI Leverage Excel, SQL, Python, R, or other data tools for advanced analytics and automation Ensure proper documentation of reporting processes and methodologies Stay up-to-date and comply with data reporting and governance obligations Identify opportunities to improve data collection, analysis, and reporting processes What you’ll bring: Degree in Data Science, Statistics, Business, Economics, or a related field Excellent communication skills with the ability to present complex data insights to a non-technical audience Experience with Agile development methodologies Experience with data visualization tools (e.g., Tableau, Power BI) Proficiency in SQL, Excel, and experience with data processing languages like Python or R is a plus 3+ years of experience in a data analytics, reporting, or business intelligence role Strong analytical and problem-solving skills Excellent attention to detail and accuracy Knowledge of business processes and the ability to align insights with business goals What matters most? Your drive to help anyone and everyone who needs us. You’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country. Why Hearing Australia? There’s so much to love about a role with us. Our people say there are three things that set us and their careers apart: How we do what we do: Our vision is to deliver the best hearing solutions for anyone, any time, anywhere. Who we work with: Here, you’ll support and empower clients of all backgrounds. Where we’re going next: We’re committed to learning and improving what we do and how we do it. What does that mean for you? As a Senior Business Insights Analyst, you’ll know that every day, your work is helping children and adults who need us. You’ll also enjoy a range of benefits, including: 15.4% Superannuation Flexible work arrangement opportunities to support work, personal and family commitments Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, Fitness Passport, well-being programs, salary packaging, discounts across an exciting range of retailers) Paid parental leave Let’s create the gold standard of hearing care We will require the successful candidate to undergo a Police Check (we pay), have a current driver’s licence, and must have rights to work in Australia. Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity, and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know. #J-18808-Ljbffr