Senior Case Manager - SA

Job Description

Add expected salary to your profile for insights Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment. If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together! We are seeking an experienced and detail-oriented Senior Workers' Compensation Case Manager to lead and manage complex workers' compensation claims. In this key role, you will be responsible for overseeing a caseload of high-priority claims, providing guidance and support to junior case managers, and ensuring that employees receive the appropriate care, benefits, and return-to-work services. The Senior Case Manager will work closely with healthcare providers, insurance carriers, legal teams, and other stakeholders to ensure compliance with workers' compensation laws, as well as to drive successful outcomes for both the injured employees and the organization. Essential Job Functions: • Execute business process transactions, learn from experienced team members, and focus on accuracy.• Collaborate with senior analysts, managers, and other staff.• Assist in process improvement initiatives and data analysis.• Contribute to identifying and resolving process bottlenecks.• Ensure compliance with established quality standards.• Participate in documenting and updating process guidelines.• Assist in analyzing data trends and reporting.• Support the team in meeting performance targets and quality standards. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience.• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role.• Proven experience in business process transactions.• Proficiencies in business process management and optimization.• A continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus. We are an equal opportunity employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. #J-18808-Ljbffr