Senior Digital Product Owner

Job Description

Select how often (in days) to receive an alert: Create Alert Application Close Date: 25th of March, 2025 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. The world needs more Intrepid people: The Senior Digital Product Owner will lead innovation in two critical areas of our digital experience: Checkout & Booking Management for direct customers and the Travel Agent Portal. In this role, you will play a key part in shaping the end-to-end booking experience, ensuring a seamless, intuitive, and high-converting platform for both customers and travel agent partners. At Intrepid Travel, we empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love yet work for our business. Our product teams are cross-functional and durable, generally composed of a product owner, UI/UX designers, and several engineers. You’ll shape the vision for how customers book and manage their trips through our website and Travel Agent Portal. You’ll work in an environment that values ownership, collaboration, and a strong customer focus, ensuring that both platforms align with customer needs and business goals. In this role, you will work closely with your cross-functional teams to optimize and roll out new features, prioritize key initiatives, and build strong relationships with stakeholders. You’ll use data to inform decision-making, champion your product area, and promote a culture of experimentation and continuous improvement. This is a unique opportunity to shape the future of our digital experience and drive impactful change across the organization. This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Melbourne, Australia. Some of the experience you’ll bring with you may include: 4+ years of experience in product management, ideally within e-commerce, travel, or marketplace businesses. A strong track record of shipping customer-facing products and driving measurable impact. A strategic mindset with the ability to balance short-term wins with long-term vision. Strong analytical skills, with the ability to derive insights from raw data and translate them into actionable strategies. You have deep experience using Google Analytics 4, Looker Studio, or similar tools. A deep understanding of what makes a great user experience, paired with curiosity about the underlying technology. Proven ability to collaborate with cross-functional teams, including engineering, design, and business stakeholders. Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively. Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 58 nationalities across 46 countries, and we recognize that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Rewarding and developing our people is important to us, some of our work perks include: Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year. A free Intrepid trip every year, plus generous discounts for families and close friends. 5 extra days of leave a year for use on Intrepid trips. A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development, and mentor programs. 20 hours of volunteer leave every year to use on causes most important to you. Employee Assistance Program, a 24/7 service that offers counseling for you and your family. We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words; they are the pillars of our success and every day it's our people and the work they do that bring them to life. At Intrepid, ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email with your name, location, and the accommodations you need; we will then be in touch to support your application. #J-18808-Ljbffr