Senior Director, Global Service Providers

Job Description

Senior Director, Global Service Providers Senior Director, Global Service Providers Apply locations Remote Australia time type Full time posted on Posted Today job requisition id R075034 Say hello to possibilities It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us: we’re a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We’re looking for an energetic and motivated Sr. Director Sales Australia to join our GSP team (Global Service Provider) and thrive in a fast-paced, cutting-edge, technology-driven environment. You will be responsible for building the GTM strategy, pipeline, and qualified sales for one of RingCentral’s strategic partnerships in Australia, as well as executing Business Development in the region to sign new SPs. You’ll become the resident expert on RingCentral’s services and will assist our Service Provider partner with selling our Unified Communications as a Service, alongside a state-of-the-art Contact Centre as a Service. Additionally, you will develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. You will also be an innovator that will help our Global Service Provider teams discover new ways to improve our service and drive new initiatives to increase partner qualified sales and productivity. We’re currently looking for: Integral to the success of our overall company strategy through GSPs relationships Build and manage RingCentral’s strategic partner relationship with SPs in Australia Execute Business development activities in the Region (especially Australia, Singapore, Korea, Japan) Develop and execute end-to-end partner business plans with GSPs and their partners Collaborate effectively with multiple internal organizations, including sales, R&D, Marketing, and other partner support ecosystems, to achieve partner objectives Coordinate quarterly and/or annual business reviews to ensure successful joint execution Establish and execute a formalized relationship mapping strategy Partner with GSP and RingCentral sales teams to ensure successful deal execution Develop executive relationships with GSPs and sponsor executive relationships internally and externally Relentlessly drive the revenues with our Service Providers Collaborate with the GSPs to develop joint solutions To succeed in this role, you must have experience in: Ideally +10 years of experience in both channel sales/channel management Business network with the largest Service Providers in the APAC Region Demonstrated track record in growing and managing strategic partnerships with a continued ability to deliver revenue targets Typically, 3-5 years of SaaS-based sales experience Preferred minimum 7 years in a management role Ideally a Bachelor’s Degree Key Leadership Competencies: Proven ability to develop a plan and achieve results in a cross-functional environment Demonstrated analytical, organizational, and project management skills Exhibit proof of producing measurable results of influenced and sourced revenue through GSP partners Ability to build and maintain positive working relationships while delivering results in a highly complex matrixed organization World-class written and verbal communication skills Executive presence to lead and manage Strong executive selling and business development skills: proven ability to understand different partner GTM and organizational models Ability to develop and drive execution of joint solutions What we offer: Healthcare, group life insurance, and group salary Pension and pension match Paid time off and paid sick leave Paid holidays Maternity, Paternity, and Paternal leave Wellness programs including 1:1 coaching and meditation guidance Employee Assistance Program (EAP) with counseling sessions available 24/7 About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. About Us RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. #J-18808-Ljbffr