Senior ICT Business Analyst

Job Description

Senior ICT Business Analyst Job no: 507633Work type: Ongoing full-timeLocation: Regional NSW, All of NSWCategories: Information and Communications Technology Full time ongoing opportunity Hybrid work environment on offer - location negotiable across regional NSW Salary ranging from $125,693 - $138,510 base per annum plus super Work with your community, for your community! Create impact in your industry, using your specialist skills and experience As a Senior ICT Business Analyst , you'll play a pivotal role in shaping the future of ICT services, driving impactful projects that influence decision-making and service delivery. You'll work closely with the ICT Senior Project Officer and the ICT team to analyse business needs, design solutions, and ensure successful project outcomes. If you thrive on solving complex problems, enjoy collaborating with diverse stakeholders, and are passionate about turning business needs into effective technical solutions, we want you on our team! Your day-to-day duties: Play a crucial role in evaluating business processes, identifying areas for improvement, and facilitating the implementation of solutions that enhance efficiency and effectiveness. Work closely with stakeholders to gather and analyse data, develop insights, and provide recommendations that drive strategic decisions and operational excellence. Multi-task and be familiar with several different intersecting projects and their respective ICT systems. Develop and maintain process documentation, including business process models and standard operating procedures. To be successful in this role you'll need: Strong analytical skills and the ability to translate business needs into clear technical requirements. Experience in stakeholder management, process mapping, and documentation, with the ability to communicate complex technical concepts to non-technical users. Background in business analysis, with a solid understanding of ICT systems and data analysis, essential to drive process improvements and ensure successful project outcomes. Key knowledge and experience: Extensive experience in technical business analysis including aid in solution development. Demonstrated experience with data analysis tools such as Excel, SQL, BI tools, or similar and strong analytical and problem-solving skills. Experience in process modelling and improvement methodologies. Essential requirements: Bachelor's degree in Business Administration, Information Systems, Computer Science, Project Management, or related discipline, and/or equivalent experience. A current NSW driver licence combined with the willingness and ability to travel across NSW (including overnight stays if required). For more information on this role, you can download the role description here. About the team: Local Land Service (LLS) is a regional-focused NSW Government agency delivering quality customer services to farmers, landholders, and the wider community. We help people make better decisions about the land they manage and assist rural and regional communities to be profitable and sustainable into the future. Have we got you interested? Simply submit your resume and a brief cover letter outlining how your skills and experience match what we are looking for. We will then get back in touch after the closing date. Closing Date: Sunday 9th February 2024 @ 11:55pmWant more information? Contact Caroline Jones | Senior Manager ICT Solutions via 0458 000 534 or We work hard every day to support and grow thriving communities across regional NSW that will have a positive impact on generations to come. Our goal is always to be a trusted local partner and problem-solver working deeply in the community. Diversity and inclusion are core values of the Department of Regional NSW. The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve. If you require adjustments in completing your application, interviewing, completing any pre-employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to or contact the hiring manager listed below for a confidential discussion. The Department of Regional NSW (DRNSW) is the department focused on protecting and growing primary industries, supporting sustainable land management, overseeing the state's mineral, mining resources, and ensuring that government investment supports strong regional communities and economies. DRNSW brings together the Department of Primary Industries; Local Land Services; Mining, Exploration and Geoscience; Regional Development; the Regional Growth NSW Development Corporation; NSW Public Works and Soil Conservation Service. We have nearly 5,000 employees, with almost 80 percent of us living and working in regional NSW. Additional Information: The successful applicant in this role may be required to undergo a police check, health assessment, and other assessments as required. A talent pool may be created from this recruitment action for ongoing and temporary roles of the same standard that may become available for filling over the next eighteen months. Advertised: 24 Jan 2025 AUS Eastern Daylight TimeApplications close: 09 Feb 2025 AUS Eastern Daylight Time#J-18808-Ljbffr