Senior IT Systems Support Specialist

Job Description

South Australia Police Job reference: 645917Location: 5000 - ADELAIDEJob status: Long Term ContractEligibility: Open to Everyone Term full-time vacancy up to 29/01/2027. The Police Superannuation Office (PSO) is responsible for the administrative services, enabling the Police Superannuation Board to undertake and fulfil its management and administrative responsibilities, professional superannuation services, accounting functions, financial compliance, and reporting obligations, in accordance with the provisions of the Police Superannuation Act 1990 (the Act) and Commonwealth legislation. The Police Superannuation Office’s IT system consists of a custom software application which has been in operation since 1992 using a D3 (Pick) database, tailored to meet unique reporting and legislative requirements. The Police Superannuation Board operates and maintains its own Windows Server hardware, PCs, laptops, and printers. This challenging and rewarding position is responsible for: Providing 1st level IT support for internal and external stakeholders. Resolving high-level IT issues. Performing technical support of servers, network, applications, and hardware. Assisting with the delivery of infrastructure projects. Delivering a high level of customer service and communication. The position draws on a foundation of previous specialist IT knowledge and experience, ability to develop and drive a future IT strategy, management and implementation of IT projects, sound experience in the programming of customised software, management of specialised system maintenance and support, highly developed analytical skills, and a high level of written/verbal communication. The Senior IT Systems Support Specialist is accountable to the Police Superannuation Board and reports to the Manager Police Superannuation. The position is responsible for efficient and effective operational management of the Police Superannuation Board’s IT program and the provision of expert advice on IT matters. The position is responsible for the management, planning, coordination, and implementation of IT projects, maintenance, and risk management of the Police Superannuation Board’s computer system, support, and development. The role is required to update and create new software to ensure that the Police Superannuation Office meets all reporting requirements. Special Conditions The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check. The incumbent may be assigned to other duties at this remuneration level or equivalent. Some out-of-hours work and intra/interstate travel may be required. The incumbent is required to participate in SAPOL’s iEngage program. Salary ASO7 - $108,109 - $116,864 per annum. Enquiries John Brake(08) 7221 4151 Application Instructions All applications must be submitted online. Applicants should include the name, title, and contact details for 3 current referees. Applicants external to SAPOL must complete an Employment Declaration Form and include this with their application (refer to Job Application Guidelines for proof of identity process). Please read the Job Application Guidelines. South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application. Applications close: 06/02/2025 5:00 PMAttachments: - PID - AS07 Senior IT Systems Support Specialist - Police Super.pdf- RF2099 - Pre-Employment Dec.pdf- SAPOL JOB APPLICATION GUIDELINES.pdfFlexibility Statement The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. #J-18808-Ljbffr