Senior Ict Manager

Job Description

Full-time permanent opportunity, beautiful location, attached to the MCA in The Rocks (2000). Be a strong leader and internal business partner for the ICT function, working in a passionate, supportive culture. Hybrid work environment, additional gifted leave, free entry to paid exhibitions are some of the many benefits on offer! About our client The Museum of Contemporary Art Australia (MCA) is Australia’s only public museum dedicated to contemporary art. The MCA presents, collects and engages with the art of now. Guided by the principles of belonging, connection, and influence, we aim to be the defining platform for contemporary art and ideas in Australia and beyond. Located on Sydney Harbour at Tallawoladah, a home to stories, art, and culture for over 65,000 years, the MCA contributes to the continuity of culture on our site. We connect the widest possible public to contemporary art through our Collection, exhibitions, events, creative learning, and access programs. Our evolving Collection of over 4,500 artworks is the only public collection in Australia dedicated to the work of living artists, with over a third represented by Aboriginal and Torres Strait Islander artists. As an independent, not-for-profit organisation, the MCA raises over 80% of its revenue each year through donations and commercial activities to deliver its artistic and engagement programs. Role responsibilities You will report into the Director, Finance and Corporate Services and be the internal ambassador for IT services within the organisation. The role will blend strategic and operational leadership and oversee budgets, performance, security, systems, and processes. Motivate and manage the IT Services team, drive a high-performance culture, and encourage best practices in procedures, as well as the highest levels of customer service when responding to internal support requests. Manage the BAU for MCA’s IT systems and infrastructure – be responsible for end-user technical support, network server administration, backup, and restoration (ensuring maintenance and support processes are best practices and reviewed regularly). Deliver on the strategic IT objectives of the MCA by contributing to and executing the roadmap of Systems Infrastructure and Applications, ensuring the digital services are optimised and effectively supporting operational activities. Manage technology installations, upgrades, and maintenance in addition to monitoring the cyber security risk profile of the MCA, auditing frequently to ensure compliance with the latest standards and guidelines. Business partner internally to provide advice and guidance on IT matters, building effective relationships to gather requirements, identify opportunities for process improvement, and suggest/deliver on improvements. Oversee the delivery of AV services, to ensure flawless delivery of MCA events (selection/procurement review of equipment and workforce planning to ensure the events are fully staffed). Liaise with external IT providers, build strong relationships with these partners to ensure value for money regarding technical support, and be across the market for new vendors providing efficient, cost-effective solutions. Manage the annual IT budget and quarterly review, understanding upcoming needs for new and replacement hardware/software, and adjusting the budget accordingly. About the successful candidate: You will be excited at the opportunity to join a for-purpose organisation and to leverage your technology and people partnering skills to guide a team during an exciting time of growth and change. Exceptional leadership and workflow management skills; as well as relationship-building and communication skills to influence, negotiate and effectively partner across internal divisions. Strong analytical skills with the ability to troubleshoot, evaluate and implement solutions for technical challenges. A strong growth mindset with creative problem-solving abilities – able to tackle challenges head-on and lead with solutions. Experience in managing resources and a budget effectively to cover technical/systems applications/issues and to allocate resources for successful project delivery. Robust technical expertise from a similar role (with relevant tertiary qualification or equivalent industry experience), managing an IT department providing IT infrastructure systems development, implementation, support, and maintenance as well as successful delivery of IT system transformation projects. Experience with hybrid cloud/on-premise client server technology, network administration, digital platform integrations, and architecture. Sound understanding of Microsoft and Apple operating systems and applications, including Azure, Office 365, Endpoint, Intune, and Active Directory. A good technical knowledge of Local Area Networks (LAN), HPE/Aruba networking products and protocols, Network Storage (NAS or SAN), Windows Servers, Virtualisation, N-able or similar RMM software, telephony including mobile phone devices, AV technologies, enterprise Wi-Fi systems, and IT security systems. How to Apply To be considered for this position please apply now with your resume and a tailored cover letter directly through the advertisement. If you have any further questions, please contact Diana Linde at (emailprotected). Applications will be assessed as soon as they are received. At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged. #J-18808-Ljbffr