Senior Manager, State and National Program Delivery

Job Description

QRIDA is seeking an individual with experience in providing strategic advice and high-level leadership to support the Executive Leadership Team, oversee the management of QRIDA's commercial contracts, and fulfill legislative obligations in the delivery of a suite of programs administered under a Memorandum of Understanding or Service Level Agreement negotiated with the relevant program owner. For the full selection criteria, please refer to the role description attached. Please note it is preferred that the successful candidate would commence on Monday 28 April 2025 to permit a handover. Key Responsibilities And Duties Undertaken By The Role Include To oversee the implementation of processes, strategies and frameworks to support QRIDA's successful delivery of existing and future programs in accordance with agreed service delivery arrangements and legislative requirements. Report and provide high-level advice to the Executive Leadership Team and to the QRIDA Board as required. Lead operational teams across program delivery to ensure service level agreement obligations, agreed service standards, legislative requirements, standard assessing procedures, and quality assurance standards are adhered to while achieving outcomes through standard response indicators in a cost-effective and timely manner. Lead the transition of new programs for delivery supporting the Business Development & Engagement Division establishment of programs, including developing program planning, implementation and monitoring frameworks/tools, resourcing modeling and continuous improvement practices to ensure alignment to program profit expectations, and assessment procedures. Contribute to the promotion of QRIDA and its current assistance programs to key stakeholders (e.g., bankers, accountants, grower bodies, farm financial counsellors, producers and existing program owners), through the provision of information, advice or presentations. For a full description of the key responsibilities, please refer to the role description attached. Working at QRIDA Joining our passionate team means an opportunity to learn, further your career, have your ideas heard and make a difference for rural and regional Australians every day. Our team enjoys flexible working arrangements, employee assistance and benefits programs, rewarding training opportunities, and a healthy balance between work and life commitments. QRIDA is a small organisation of approximately two hundred employees. We value diversity in our community and work hard to foster an environment of inclusivity and trust. Our Role and Purpose The Queensland Rural and Industry Development Authority (QRIDA) is a specialist provider of government financial and advisory support to rural and regional Queensland. As a statutory body of the Queensland Government we have been helping primary producers and industry recover from natural disaster, improve sustainability and profitability, make a start in business, and overcome difficult conditions, for more than 30 years. As the Queensland Government's experts in rural finance, we also administer the State Government's Farm Business Debt Mediation program, the Farm Debt Reconstruction Office, conduct a biennial Rural Debt Survey, undertake research and provide advice to the Minister for Natural Resources and Mines, Minister for Manufacturing, and Minister for Regional and Rural Development. QRIDA is empowered under the Rural and Regional Adjustment Act 1994 to deliver additional programs and services across a range of industry sectors and to local, state and territory governments throughout Australia and for the Australian Government. We're committed to do more to be a proactive, responsible and reliable provider of financial management services and assistance to create sustainable rural communities. To see what we are working on now visit our website at Occupational group Management #J-18808-Ljbffr