Senior Manager - Supporter Engagement

Job Description

Add expected salary to your profile for insights Drive relationship management and fundraising outcomes to support our mission of life-changing impact in hospitals and communities in SA & WA Flexible work environment Generous salary packaging options The Hospital Research Foundation Group (THRFG) is seeking a dynamic and results-oriented Senior Manager – Supporter Engagement. You will be instrumental in shaping and executing our strategic fundraising initiatives across SA and WA. Your expertise will be crucial in driving ongoing fundraising programs for the THRFG and supporting our mission to fund groundbreaking hospital medical research. About Us: THRFG is an impactful and dynamic profit for purpose organisation, with national and international impact. Our purpose is simple – together, fight for better health and wellbeing for our community through life-changing medical research and improved healthcare. About the role: Drive strategic fundraising growth by developing and implementing tactical activities to acquire new supporters and deepen existing donor relationships, collaborating closely with cross-functional teams. Lead and inspire the Supporter Engagement Team to maximise supporter engagement, revenue, and retention across multiple fundraising programs including mid and major donors, In Honour and Gifts in Will. Lead and support the Fundraising Relationship Manager to build and strengthen relationships with Trusts and Foundations to enhance revenue opportunities. Build and maintain strong relationships within local hospital networks to engage hospital staff, patients, and families in fundraising activities. Manage resources effectively to ensure the team meets or exceeds revenue and acquisition targets in line with the organisation’s strategic plan. You will ideally have: 3+ years’ experience in a senior or team leadership role within a customer service, sales, or fundraising environment—preferably in the not-for-profit sector. Proven track record in relationship-based sales or customer service, with demonstrated success using CRM systems. Strong data-led approach to prospect identification and donor segmentation, along with an understanding of best-practice fundraising or marketing. Excellent leadership and performance management skills, with an ability to motivate, coach, and develop a team towards shared goals. Exceptional communication, networking, and stakeholder management skills, including an ability to engage a diverse range of supporters. A positive, proactive mindset with strong organisational skills and a commitment to delivering results within specified deadlines. What we offer at THRFG: More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community. Mission-Driven Impact: Use your fundraising experience to make a tangible difference in the lives of others. Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility. Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance. Salary Packaging: Maximise your take-home pay with generous salary packaging options. Join a Dynamic Team: Collaborate with passionate colleagues in a supportive and fulfilling work environment. Wellbeing Focus: We prioritise your wellbeing with benefits such as subsidised gym memberships, flu shots, and chiropractic care. If you’d like to learn more, for a confidential chat please call Ash Shukla on 0423 845 157 . If you are willing to bring your passion and expertise to a fast-paced and dynamic organisation that saves lives, we invite you to apply now. #J-18808-Ljbffr