Senior Migration Agent and Case Manager

Job Description

Join our growing team in Mona Vale (Northern Beaches) & Sydney CBD! First Class Migration Australia, a boutique Sydney-based migration consultancy with offices in Mona Vale and the CBD, is dedicated to helping individuals achieve their dreams of living and working in Australia. Due to continued success and growth, we're seeking passionate and skilled individuals to fill two key roles: Senior Registered Migration Agent and Case Manager . About the Role - Senior Registered Migration Agent As a Senior Registered Migration Agent, you will play a leadership role, working alongside the Principal Agent and Director. You will manage your own caseload, providing expert advice and guidance to clients navigating the complexities of Australian migration law. This role is primarily based in our Mona Vale office with the option to work a couple of days a week in our Sydney CBD office. Key responsibilities of the Senior Registered Migration Agent Manage a diverse caseload of clients, primarily focusing on corporate migration. Conduct client consultations, providing high-level technical advice independently. Prepare and lodge visa applications via ImmiAccount (experience with Migration Manager desirable). Maintain up-to-date knowledge of Australian migration legislation and policy. Mentor and support junior team members (where applicable). Ensure compliance with all relevant regulations and ethical standards. What skills, experience and qualities can you bring to the team? Current MARA registration + minimum 5 years of experience Excellent practical knowledge of Australian migration legislation and policy, with well-developed corporate migration experience Proven experience with 482, ENS, GSM, Parent, and Partner visa applications Ability to manage client files independently, efficiently, and professionally Ability to work under pressure, managing, monitoring and meeting deadlines Experience in successfully conducting face to face consultations with clients and capable of providing high level technical advice independently Strong attention to detail and problem-solving skills Excellent communication (written and verbal) and interpersonal skills Proficient computer skills and experience with ImmiAccount A caring and compassionate attitude with the ability to work with people from diverse backgrounds About the role - Case Manager The Case Manager will provide vital support to the Senior Registered Migration Agent, ensuring the smooth and efficient management of client cases. This role is primarily based in our Mona Vale office. Key responsibilities of the Case Manager Assist the Senior Migration Agent with case preparation and management. Prepare and collate documents for visa applications. Liaise with clients, providing updates and answering queries. Maintain accurate records and databases. Manage deadlines and ensure timely submission of applications. Provide administrative support to the migration team. What skills, experience and qualities can you bring to the team? Previous experience in a similar role within the migration industry is highly desirable Strong organisational skills and attention to detail Excellent communication (written and verbal) and interpersonal skills Proficient computer skills and experience with Migration Manager (desirable) Ability to work independently and as part of a team A proactive and positive attitude What can First Class Migration Offer you? Office hours - Mon-Fri 9am - 5pm (flexibility to negotiate reduced hrs) Regular team lunches, celebrations and social events Training and development opportunities Commitment and support for ongoing professional development and career progression If you meet the above criteria for either of these roles and are passionate about helping individuals achieve their dream of living and working in Australia, we would love to hear from you. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Which of the following Microsoft Office products are you experienced with? How would you rate your English language skills? #J-18808-Ljbffr