Senior Officer, Academic Services

Job Description

Details - Senior Officer, Academic Services Senior Officer, Academic Services Apply now Job no: 568517Work type: ContinuingLocation: Campus IndependentCategories: Education and Training, HEO5, Educational Services Full time Continuing Position Campus independent - Can be based at La Trobe University’s Melbourne (Bundoora) or Victorian regional campuses HEO5 About the position The Senior Officer, Academic Services will contribute to the coordination of student lifecycle functions and workflows related to the broader Academic Services team. The role has responsibility to work across large volume and high-pressure activities, including manual amendments to student study plans; academic progress and results, graduations, fees, exams and the student timetable. The incumbent will be responsible for working closely with peers and teams across the university to ensure a consistent approach to customer service delivery and consistent application of transactional activities and is expected to have strong interpersonal skills with a strong ethos around collaboration. Skills and Experience To be considered for this position, you will have: Demonstrated depth or breadth of expertise developed through extensive relevant experience and application. Demonstrated ability to gain a conceptual understanding of relevant policies, procedures or systems and interpretation in the application of policy and/or precedent. Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner. Demonstrated ability to work independently, follow established procedures with limited supervision and contribute positively to an effective team. High level proficiency in computer software packages including word processing, spreadsheets, databases, electronic mail, and the use of the internet as a research tool. Excellent communication and interpersonal skills, with a demonstrated customer service focus and solution-oriented approach. Please refer to the Position Description/s for other duties, skills and experience required for this position. How to apply Closing date: By 11:55pm Monday the 10th of February 2025 Position Enquiries: Rachel Croft Only candidates with Full Working Rights in Australia may apply for this position. Please submit an online application ONLY and include the following documents: Cover letter addressing your suitability for the position relating to the key selection criteria; An up-to-date resume. Aboriginal and Torres Strait Islander Applicants are strongly encouraged to apply. La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement. Advertised: 03 Feb 2025 AUS Eastern Daylight TimeApplications close: 10 Feb 2025 AUS Eastern Daylight Time #J-18808-Ljbffr