Senior Officer, Student and Academic Administration - Faculty of HASS

Job Description

Senior Officer, Student and Academic Administration - Faculty of HASS Apply Locations: St Lucia Campus Time Type: Full time Posted on: Posted 3 Days Ago Job Requisition ID: R-47222 Faculty of Humanities, Arts and Social Sciences Full-time, permanent position Base salary will be in the range $91,658 - $98,330 + 17% Superannuation (HEW Level 6) Based at St Lucia Campus About This Opportunity We are seeking an experienced, motivated and highly organised Senior Administration Officer to support the effective and efficient operation of the Student Administration team in the Faculty of Humanities, Arts and Social Sciences. In this role, you will provide high-level support on a range of student administration matters and the maintenance of administrative systems within the Faculty office. This position is responsible for the supervision of student administration staff in the Faculty office, including the management of workloads, under the direction of the Manager, Student Administration. Key Responsibilities Providing high level information and advice on a range of student administration matters to current and prospective students, staff and the general public by a broad range of communication channels. Providing advice and support to relevant decision makers on policy and procedures in relation to student matters. Managing the review of procedures and processes, ensuring they are fit for purpose to maximise efficiency, recommending improvements where identified and implementing agreed changes. Supervising the Student Administration team, answering enquiries, co-ordinating operational aspects of administrative activities and other tasks as determined by the Manager, Student Administration. About You A degree with subsequent extensive experience and specialist expertise OR an equivalent combination of relevant experience and/or education/training. Administrative experience in an area related to student administration in a university environment. Demonstrated ability to meet deadlines, to work under pressure and to establish priorities. Knowledge of the university’s teaching programs, rules, policies, organisational structures and administrative procedures or a demonstrated capacity to rapidly gain such knowledge. High level proficiency and practical understanding of administrative computer applications, especially within the Microsoft 365 suite. Advanced level of written communication skills and effective interpersonal and oral communication skills. Demonstrated ability to use initiative and judgement and to problem-solve. Demonstrated leadership skills and the ability to supervise staff in a service-orientated environment, including capacity for the successful development of staff. Flexibility, reliability and demonstrated ability to work in a team environment. The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia; criminal check. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter summarising how your background aligns to the ‘About You’ section Resume Applications close Sunday, 2 February 2025 at 11.00pm AEST (R-47222). Please note that interviews have been tentatively scheduled for mid to late February 2025. #J-18808-Ljbffr