Senior Operations Administrator

Job Description

Primary Details Time Type: Full timeWorker Type: EmployeeLocation: Adelaide, Sydney, Brisbane or Melbourne Type: Permanent, full time The opportunity We’re looking for a Senior Operations Administrator to play a key role in supporting the success of our Elders Insurance Agency Network. This is an exciting opportunity to work in a dynamic, hybrid environment where you can make a real impact while having the chance to grow and develop professionally. If you’re looking for a challenging and rewarding role, we want to hear from you! Your new role Oversee the onboarding and offboarding processes for Elders Insurance Agency Network agents and staff, ensuring a seamless setup and system access for new network and head office employees to both QBE and Elders systems. Prepare, reconcile and process changes to subsidy payments, handle monthly payments and deductions for Elders Insurance agents, and compile commission payments following end-of-month procedures. Assist with the sale of servicing rights and manage related administrative processes. Maintain accurate records and efficient filing systems for agency operations. Identify opportunities for process improvement and implement new, efficient ways of working. Liaise with executive-level stakeholders, generate various reports and manage changing priorities while working in a fast-paced environment. Utilise the Microsoft Suite to manage data efficiently and effectively. About you 5+ years of relevant experience in administrative or business support roles. Strong organisational and administration skills, with a keen eye for accuracy. Ability to work independently and hit the ground running in a fast-paced environment. Adapt quickly and maintain confidentiality within business-critical operations. A fundamental knowledge of administrative processes. Previous experience with Oracle and Salesforce is desirable, but not essential. A proactive attitude with a focus on efficiency and continuous improvement in the workplace. Benefits ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance. Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice. 12 weeks’ gender-equal flexible leave for all new parents, including paid super. The ability to maximise retirement savings through voluntary super contributions and company matching. Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums. Additional leave and support through QBE’s Family Domestic Violence First Responder Network. Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners. Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at . Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr