Senior Operator – Field Operations – Northern Goulburn Valley Water

Job Description

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers. In this leadership role, you will support the Manager, Team Leader, and Senior Operators in guiding the Northern Field Operations team, providing on-the-ground direction and fostering a culture of safety, teamwork, and service excellence. With extensive experience in operations and maintenance, you will play a key role in overseeing water and sewer network activities, ensuring efficient service delivery while mentoring employees and contractors. Your flexibility allows you to meet standby and after-hours requirements, and your technical expertise ensures a strong field presence across GVW. Balancing field operations with administrative tasks, you will assist with daily planning, budgeting, customer inquiries, and compliance with safety and maintenance procedures. This role is an opportunity to step into leadership, positively influencing team performance, processes, and service standards in an essential community service. About your new role… You will oversee daily operations and maintenance of water and sewer networks in the Northern District (Shepparton/Cobram) of GVW’s service area, balancing field leadership with administrative tasks such as planning, budgeting, customer inquiries, and safety compliance. With a strong field presence, your experience in water and sewer networks enables you to guide employees and contractors in preventative maintenance, investigations, and projects, ensuring team and organizational goals are met. This role offers an opportunity to develop your leadership skills, supporting the team to perform at a high level with guidance from the Manager and Team Leader. About you… To be considered for this role you must have demonstrated some of the following: Certificate 3 in Water Industry Operations (essential). Certificate 4 in Water Industry Operations – Treatment (preferred). Experience in Water Operations within the Water Industry or similar industry (minimum 3 years). Completion of or willingness to complete the following: recognised leadership course, Confined Space Entry, Working at Heights, First Aid, Rescue training, MR Truck Licence. Strengths in communication and interpersonal skills that allow you to mentor individuals, support teams and allocate tasks to team members. Experience working as part of an on-call/duty roster. Strong OHS commitment and focus. Ability to work effectively, or learn quickly, with computer-based technology, including Microsoft Office. Excellent communication and interpersonal skills. Strong organisational, self-management and problem-solving skills. Adaptable, hands-on and enjoy working outdoors and in all elements. Please note all applicants must be an Australian Citizen, permanent resident or a visa permitting you to work in Australia and hold a current driver’s licence. Where you’ll be working… Don’t take our word for the amazing liveability/lifestyle benefits of the regions we service, check out these sites to learn about where you could work and play; Greater Shepparton region, Go Seymour Go Nagambie and Strathbogie Shire Podcasts. What you’ll get…. You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community. Classification GVW3: $75,536 – $92,155 + super (salary starting point is dependent upon relevant qualifications, skills, and experience). A Full-Time position. Predominantly Shepparton based – regional lifestyle benefits. 12 Rostered Day’s Off (RDO’s) per year. Opportunity to make a difference to the team and wider organisation and contribute to the ongoing liveability and prosperity of the region you live in. An organisation committed to OHS and safe working practices and the wellbeing of its staff including flu vaccinations, skin checks, and Employee Assistance Program (EAP). Strong leadership team. Encouragement and support to pursue professional growth and development opportunities. Annual performance reviews that encourage, recognise and reward performance. Supportive team culture. Flexible, diverse, and inclusive workplace. For further information you are encouraged to contact Elise O’Keeffe, Manager – Field Operations – Northern on 0438 346 852. Applications close 11:59pm, Friday 14 March 2025 Interested? Please visit our website to view position description and to apply via our online portal. *Please note, when you click the apply button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment related questions. You will be required to attach your cover letter, resume, and address key selection criteria when prompted. Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences, and perspectives. #J-18808-Ljbffr