Senior Strategy & Product Manager - Profitability, AU Product Management
Senior Strategy & Product Manager - Profitability, AU Product Management DESCRIPTION We are looking for an analytical product... more info
Senior Product Manager - Mortgages
Salary:
150.00 - 200.00
Posted:
08-03-2025
Category:
Product Management
Sydney,
Job Description
Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships. International Wealth & Premier Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. In this role, you will be responsible for creating and optimising the initiatives across the Mortgage portfolio in order to improve customer engagement, maximise retention and enhance overall returns. You will manage a team of 5 to deliver retention, portfolio management and financial analysis to support the overall Secured Lending Strategy. Your main responsibilities will include: Develop and implement the HSBC Mortgage portfolio management strategy by using design principles to ensure clear direction and market innovation. End-to-end ownership of the Mortgage product portfolio, with focus on portfolio risk. Create robust MI to help manage regrettable and non-regrettable customer attrition with a focus on segmentation across the portfolio. Responsible for ongoing customer engagement activities to drive customer advocacy and reduce attrition. Liaise with all key stakeholders to ensure the strategy has full ‘buy-in’ and support to ensure a smooth implementation. #J-18808-Ljbffr
Job Details
Salary: 150.00 - 200.00
Posted: 08-03-2025
Category: Product Management
Sydney,
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