Senior Software Engineer - Messaging API

Job Description

Sinch provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level – to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, Sinch is the number one choice for easy and engaging business messaging. Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year. Sinch is seeking a highly motivated Senior Software Engineer to join our Applications Core Domain. This role sits within a distributed team spearheading the development and maintenance of our core messaging API platforms. The team builds and runs all their own software and aims to abstract away commonalities to create a robust and consistent user experience. In this role, you will own your build from implementation design to testing and release and look after post-release through the tracking of metrics such as error rates, server load, and response times. If you enjoy working in a collaborative agile team environment and making a valuable contribution, this opportunity is for you! Key responsibilities: Developing and maintaining high performing scalable solutions written in various tech stacks. Following Agile methodologies to deliver well tested functionalities and to foster a culture of incremental development, feedback, and continuous improvement. Working with AWS or similar cloud platforms like GCP or Azure. Provide mentorship and knowledge transfer to associate and junior engineers. Working closely with the product team and testers to ensure timely delivery of product features. Assisting in incident support and helping the team resolve issues in production environments. To be successful in this role, you will be a problem-solver with keen attention to detail, strong communication skills, and a proven ability to mentor and collaborate effectively in team environments. You are strong in Java but also willing to accept not to program in Java if that is the current need. You learn new domains quickly and are willing to take on and complete assignments in new areas as needed. You are creative and think outside the box but also understand when there is a need to stay within the box when reality so demands. You understand that being an engineer isn't just lines of code written. Solution options, planning, documentation, monitoring, automation, and incident management are all part of the role. You will possess the following skills and attributes: Experience in tech stacks like Java, Spring, ReactJs, API Gateways (Kong), AWS ECS, CDK, Redis, PostgreSql, CI/CD. A keen interest in software architecture and experience in developing distributed, high performance, highly available software applications in the cloud. Excellent knowledge of RESTful APIs. We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility, and welcomes diversity. Our values of Dream Big, Win together, Keep it simple, and Make it happen are the foundation for fostering an environment where diversity of thinking, skills, and experiences are embraced, delivering innovation and better business results. We value our team by offering: WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home setup reimbursement, and a global mobility policy. PUT FAMILY FIRST: We know that building a family takes priority; therefore, we offer a generous parental leave program: 26 weeks salary for primary caregiver and 4 weeks salary for secondary caregiver. CELEBRATE YOURSELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest. TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs. TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses. CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment, and much more. If you are looking for the next opportunity in your career and want to work for a people-focused, growing tech company, then Apply Now. #J-18808-Ljbffr