Senior Strata Manager Full-time (Position Closed) January 2024

Job Description

Premium Strata is on the hunt for an experienced Licensed Strata Manager to join our proactive team that offers premium, hands-on, and all-inclusive strata management services across the Sydney metropolitan area. Premium Strata is one of Sydney’s leading independent strata management companies, recognised for its exceptional customer service and professionalism. Recently awarded Large Strata Business of the Year , we pride ourselves on delivering diamond-class strata management services to Strata, Community, and BMC properties across the Sydney metropolitan area. Our boutique agency stands apart with a hands-on, all-inclusive approach, ensuring transparency, efficiency, and excellence for our clients. We’re driven by a vision to elevate industry standards and challenge the status quo. This is an exciting time to join our dynamic, fast-paced team and be part of our journey as we redefine what premium strata management means. Main Responsibilities The role involves taking over a small existing residential portfolio covering the metropolitan Sydney area. The portfolio is well-maintained and contains a mix of Owners Corporations and Building Management Committees. Implement a proactive approach to building maintenance and problem-solving, ensuring prompt resolution of issues and maintaining high levels of resident satisfaction. Collaborate with Owners Corporations and Building Management Committees to develop and implement strategic plans for property management and improvement. Stay up-to-date with relevant industry regulations and best practices, ensuring compliance and efficient operations. Foster positive relationships with clients, contractors, and stakeholders, serving as the main point of contact and providing timely and accurate communication. The ideal candidate will need to have exceptional communication and customer service skills, ensuring the maintenance of excellent service levels to customers. Our business model has eliminated 95% of Schedule B fees, demonstrating our commitment to effectively resolving client issues rather than merely counting billable hours. Therefore, your role is solution and resolution oriented. Job requirements As this is a busy and challenging role, candidates should be licensed and have a minimum of five years’ experience as a Strata Manager. Applicants will need to have a proven track record demonstrating the following skills: Exceptional communication skills, both written and oral, with strong customer service ethics Excellent organisation, time management, and administration skills, with attention to detail Self-motivation and the ability to multitask and prioritise under pressure Professional, enthusiastic approach to work and excellent computer skills Ability to work under pressure and must be licensed This is an excellent opportunity to join a growing, professional, and reputable organisation offering an excellent working environment. Join a professional team in our office in Mascot, where you will benefit from: Competitive salary package Exciting internal competitions Industry-leading training Full-time Assistant Strata Manager working exclusively with you WFH policy – one day a week Office perks with free access to the gym If you are seeking an opportunity to progress your career in strata management and want a role with challenges and great opportunity, then this role could be the one for you! Why Join Us? If you’re passionate about strata management and eager to make your mark in a company that sets the standard for excellence, this is your opportunity. With room to grow, a supportive team, and a commitment to your success, Premium Strata is the place to build your career. Ready to Apply? Candidates must have full working rights in Australia to be considered for this role. If this sounds like the right fit for you, send us your resume and we will be in touch shortly. #J-18808-Ljbffr