Senior Technical Specialist Reliability Engineering

Job Description

It starts with YES! We are seeking an experienced Reliability Engineer with a strong background in telecommunications to join our dynamic Reliability Engineering team. In this role, you will serve as a subject matter expert, driving initiatives to enhance network reliability and availability across multiple domains. You will work closely with Network Engineering teams, GDC Ops, Cybersecurity, Vendors and other stakeholders to ensure operational excellence and continuous improvement. The day to day Act as the go-to expert on change, problem, and lifecycle management, providing technical guidance and mentoring to junior engineers and cross-functional teams. Lead and manage the Change Advisory Board process, ensuring timely approvals and compliance with CSRC guidelines while overseeing key performance metrics and deliverables. Lead IPNE PIR and rep IPNE across all problem management related engagements. Develop and execute a 12-18 month improvement roadmap focused on reducing downtime, enhancing network reliability, and optimising system performance. Coordinate with various teams (IPNE, GDC Ops, Cybersecurity, etc.) to ensure that all network elements meet end-of-life and end-of-support requirements and align with industry best practices. Drive proactive initiatives, including the implementation of new features, process enhancements, and the development of a Knowledge Management Database (KMDB) to bolster self-service capabilities and operational efficiency. What makes you a great fit Experience in the telecommunications industry, with extensive hands-on experience in mobile network technologies, VoIP, IP networking, Cyber Security and related systems. A degree in Telecommunications Engineering (or a related discipline) or equivalent technical qualifications. Proven track record in managing problem resolution, change management processes, and lifecycle governance in a large-scale network environment. Strong ability to monitor network performance, analyse KPIs, and implement effective optimisation strategies to reduce outages and improve reliability. Excellent communication skills with a demonstrated ability to present complex ideas to senior leadership, along with experience mentoring and guiding technical teams. Familiarity with scripting languages (such as Ansible, Perl or Python) and a solid understanding of testing methodologies to identify and overcome platform limitations. A self-motivated, independent worker who can take initiative, operate under limited supervision, and manage critical tasks. Perks we love at Optus 3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave, up to 14 weeks for the primary care giver. All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’. Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University). Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals. Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office. Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes! At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. For more information on Diversity, Inclusion & Belonging at Optus, please visit . #LI-HM1 #J-18808-Ljbffr