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Service Advisor - Automotive

Salary: 60.00 -  80.00
Posted: 21-02-2025
Category: Management Leadership
Ipswich City, 
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Job Description

Ian Boettcher Motors has a vacancy for a Service Advisor to join the team at Ipswich Nissan . As a Service Advisor, you will act as the main contact between the Dealership and the customer for the repair and service maintenance of their vehicles. The successful applicant will demonstrate a professional approach, passion, willingness to follow process, and an eager attitude to provide an exceptional experience for our customers. We will give you the tools and the training to be successful in this role. Reporting directly to the Service Manager, this is a dynamic and rewarding position. At Eagers Automotive, we are working towards our vision of being Australia’s most admired Automotive Group, with 111 years of rich company history. With over 8,000 employees across Australia and NZ, and a footprint in every capital city, there are endless options for progressing your career. About this role: Connect with customers at the desk and over the phone, build rapport quickly and act with integrity Deliver an exceptional customer experience with a high level of professionalism Manage your time, prioritise important tasks, and ensure that you meet service deadlines Be agile and flexible to change Keep customers up to date on the servicing of their vehicle Liaise with the team to ensure jobs are completed within the allocated time Obtain accurate pricing and prepare invoices Handle complaints and ensure prompt issue resolution While service advising experience is highly desirable, all automotive & customer service experience will be considered Must haves: What’s on offer: An above award salary and commission structure Employee car parking available Support from an experienced team and employee-centric Manager Opportunities for personal and professional development A pathway to further opportunities within the Group Ongoing training - WE invest in YOU ! A staff rewards program with highly valued prizes Discounted health insurance, finance & insurance Discounts platform for major retailers Employee purchase policy Employee assistance program Novated leasing and vehicle subscription offers & more As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility Your application will include the following questions: Do you have previous invoicing experience? How many years' experience do you have as an automotive service adviser? Do you have customer service experience? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 21-02-2025
Category: Management Leadership
Ipswich City, 

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