Service Advisor
Randstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth, our... more info
Service Advisor - Freedom CDJR, Sherman TX
Salary:
60.00 - 80.00
Posted:
23-02-2025
Category:
Customer Service
Shire of South Gippsland,
Job Description
Overview Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50+ locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. We are currently seeking Service Advisor to join our Ed Morse team. Responsibilities Act as the principal contact between the dealership and customer for repair and maintenance service on their vehicles. Provide customer satisfaction and maximize dealership sales of parts and service. Report directly to the Service Manager/Service Director while working closely with vehicle sales managers, group leaders, and technicians. Handle customer complaints that cannot be satisfied at the service writer level. Answer incoming telephone calls promptly and courteously, making every effort to satisfy the caller's inquiry. Meet and greet service customers warmly and be the perfect host. Listen to customer's reason(s) for bringing their vehicle to the service department. Offer logical diagnostic services or repairs to satisfy customer's concerns. Provide accurate estimates for all the services or repairs recommended. Qualifications Well spoken with excellent telephone skills. Positive associate providing exceptional personalized service to guests and the community. Conduct all business with sincerity, honesty, and genuine concern for customers. Handle minor customer complaints and misunderstandings with professionalism, courtesy, and tact. Maintain a customer satisfaction rating above zone average. Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential - Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including Medical, Dental, Vision Supplemental Insurance options, Life Insurance, Short-Term Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program - Discounts on vehicles, parts & service Employee Referral Program - Get rewarded for working with friends Become involved in our community with Ed Morse Cares Unlimited career potential - opportunities in multiple states with over 30+ brands Ongoing Education - receive manufacturer and product knowledge training #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 23-02-2025
Category: Customer Service
Shire of South Gippsland,
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