Food & Beverage Service Supervisor
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values... more info
Service Consultant
Salary:
80.00 - 100.00
Posted:
02-02-2025
Category:
Art Culture
Sydney,
Job Description
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent. We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not discover where we can go? Job Description This role is responsible for the maintenance of TAL’s monies in, through excellent service standards, risk mitigation, and building relationships with associated stakeholders. Additional ad-hoc support in Office Services tasks may also be required and include, but are not limited to, managing escalations and complex exceptions from internal business partners within set services standards. Accounts Receivable: Deliver high-quality Accounts Receivable services in alignment with TAL’s core values and Superannuation Rules. Ensure accurate banking with daily reconciliation of bank statements of inbound funds to TAL, within agreed timeframes and service standards. Conduct investigative work on daily exceptions of unidentified funds and refer money-in queries through appropriate channels as needed. Process returned funds via Electronic Requisitions as advised by the business. Ensure the accurate banking of all physical cheques within agreed timeframes, in coordination with office services. Maintain accurate and thorough notes as required. Contribute to the Existing Business completion process by managing Bounce Back Super refund issues. Ensure timely payment to vendors by verifying invoices and raising requisitions. Provide daily support to external Super Funds via the Superstream inbox for Rollover in or Rollover out queries and issues. Support to Stakeholders: Assist Claims and Reconciliation teams in the investigation, return, or banking of funds as per provided instructions. Support the Asteron Team with receipting amounts. Assist the Commission team with updates to adviser account detail change requests. Aid the Existing Business team with the recall of LEO files from Iron Mountain. Ensure Controls Reports are performed weekly and monthly. Additional Information Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility. If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 02-02-2025
Category: Art Culture
Sydney,
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