Service Delivery Manager | Port Melbourne

Job Description

Rentokil Initial has an exciting position available for an experienced Operations Expert to join our vibrant, passionate, fast-paced Initial Hygiene Team. At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day. The Victorian business is seeking a Service Delivery Manager for the Initial Hygiene division, operating out of our Port Melbourne office. Picture this, you are an operations expert looking for your next big challenge. You will be given the autonomy to showcase your operational capability whilst developing your team to achieve amazing outcomes for our business, our people, and of course, our customer. Ops excellence will start with you. You will manage, develop, and lead our Initial team operating out of our Port Melbourne Depot, maintain our safety-first culture, and have a will to exceed targets. Reporting to the Operations Manager - Washroom Service, the next ideal Service Delivery Manager for our Port Melbourne business will thrive in a diverse and busy environment, not shy away from change management, demonstrate sales acumen, have fleet management exposure, be performance-driven, have a solid understanding of P&L, and possess leadership and coaching capabilities. Do you have a proven track record in managing a successful team? In this role, you will be responsible for managing a team of approximately 50 people including local service managers, planners, technicians, and depot attendants. You will focus on coaching and support management and have a proven track record in building a culture that fosters teamwork and collaboration. What to expect from a career at Rentokil Initial A focus on people: At the end of the day, we are a service business, and people are at the heart of what we do. We strive to go that extra mile for our customers, and the same applies to you. Our caring culture: Our culture makes it possible to do what we do: protect people and enhance lives. You will immediately feel like you’re a part of a family business. Global reach and expertise: Joining Rentokil Initial means joining the best of the best. We are the world’s largest pest control company. The perks: RI Rewards offers discounts on products and gift cards, cash back opportunities on purchases, a wellbeing centre, and more. Flexible Working: We offer a flexible work environment and are working on ways to offer all of our employees more flexibility. Employee Assistance Program (EAP): We provide free access to a service that offers counselling for you and your immediate family. Discounted Pest Services: You can book a discounted pest service for your property. Employee Referral Program: Employees who recommend successful candidates receive a cash referral bonus. The successful candidate must be able to complete a Pre-employment medical, drug & alcohol screen as well as background checks. If the idea of working in a highly collaborative, friendly, yet busy and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch! #J-18808-Ljbffr