Service Maintenance Manager

Job Description

Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now! Join our team for an exciting temporary fixed-term flexible full-time (4-year) career opportunity as Service Maintenance Manager. You'll coordinate project planning and manage resources to deliver our maintenance contracts. Utilise your industry knowledge to ensure compliance and best practices are achieved. You'll report and monitor contract status, project delivery, and expenditure to our stakeholders, ensuring client satisfaction through effective communication. QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities. About The Role The primary purpose of this position is to oversee and coordinate all operational and delivery Service Maintenance activities within the region. This opportunity is a Temporary fixed-term 4-year contract. The successful applicant will lead and mentor a team and be critical in ensuring oversight of the effective and efficient coordination of human and financial resources to ensure service maintenance activities and programs are delivered in an optimised and customer-centric manner. Oversee compliance practices and utilisation of internal and external resources to manage sophisticated financial, risk management and ensure in-depth reporting principles and implemented frameworks for contract management. You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing high level of support to QBuild's maintenance contracts. Duties And Skills Involved Ensuring the effective operational delivery of client service maintenance programs by managing and optimising the productivity of program resources, monitoring performance and initiating remedial action as necessary, ensuring a customer-centric approach and encouraging continuous improvement. Managing a range of tasks associated with the production programs of work, including program management, design management, cost planning, tendering, estimating and contract administration of planned work programs. Establishing annual budgets, performance indicators and managing financial activities. Successfully delivering all regional program and project activity through planning and utilisation of internal and external resources and the use of sophisticated financial, risk management and reporting principles and techniques. Partnering with Industry and customers to ensure the successful delivery of all QBuild services. Leading the successful delivery of all Service Maintenance Contract Management and administration activities providing efficient and effective frameworks are used for contract documentation, assessment, extension, payments, and contract and contractor performance. Developing and maintaining a healthy and safe work environment, ensuring compliance with current human resource practices and principles, including employment equity, anti-discrimination and workplace health and safety. Being a champion of change and ensuring effective working relationships, through continuous development and encouragement of individual and teams. Proactively managing the work performance and personal conduct of your staff, including implementing programs that develop the skills of staff in the region to maximise their potential. Travel may be required as part of this role function (intrastate) occasionally. Preferred Skills And Experience Demonstrated ability to operational objectives through effective planning and utilisation of resources, including the ability to successfully manage a commercially-oriented organisation in the Building Construction and Maintenance Industry, or similar, within the Public Sector. Demonstrated confidence and highly developed communication, analytical and problem-solving skills and the ability to negotiate effective outcomes with a range of internal and external stakeholders. Proven ability to lead and align service activities to Government and departmental priorities and effectively implement and manage change in a complex and dynamic work environment, preferably within the Public Sector. How do I apply? All applicants must be eligible to work in Australia. Interested candidates are encouraged to review the below attached applicant guide and role description. Once Reviewed Please Submit The Following Documents To Apply Resume Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role. If you have any questions about the position or your application, please contact Jason Black via email or phone: 0419 674 371 / Applications to remain current for 12 months. Job Ad Reference: QLD/619695/25 Closing Date: Tuesday, 25 February 2025 Occupational group: Construction & Architecture #J-18808-Ljbffr