Service Manager Melbourne and Gippsland

Job Description

Build a rewarding career with an organisation that truly puts people first! Full time ongoing opportunity based at Frankston or Mitcham or Warragul, VIC $51.90 to $54.19 per hour + 11% Super + 17.5% Leave loading + Salary Packaging up to $15,899 Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. About This Program Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) services, iCare, Insurances and brokerage. These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers. About The Opportunity We are currently seeking a CDS Service Manager. The CDS Service Manager will grow Wellways’ CDS profile and influence by delivering more high-quality services to people and leveraging key strategic partnerships and excellent performance into sustainable growth opportunities. In doing so, the role will work with a continuous improvement mindset and aim to futureproof the CDS teams in their service provision as aligned to anticipated disability services in line with upcoming sector reform. The CDS Service Manager holds responsibility for fiscally sustainable delivery of the programs within their portfolio. As part of the leadership team across a number of regions, the role will support and reinforce a coordinated approach to the implementation of strategic objectives across the region, and promote a customer-focused, high-functioning and collaborative culture. Wellways offices are often shared across a range of diverse Wellways programs or are co-located with other service providers. No matter the location, it is the role of the CDS Service Manager to ensure team members are aligned to the organisation’s vision, purpose, and values to make Wellways a truly great place to work by fostering positive organisational culture and investing in team development. To be successful in this role, you will need: Tertiary qualifications in social work, social science, occupational therapy, psychology or related discipline and/or equivalent experience Comprehensive experience of working in the NDIS and/or other insurance-based services Experience realising organisational vision, operationalising strategic goals and measuring impact Experience leading and managing diverse teams Current valid Driver’s License and the ability to undertake travel for the role Current Working with Children Check / Vulnerable People Right to Work within Australia Satisfactory National Police Records Check (Less than 12 months old) NDIS Worker Orientation completion certificate NDIS Worker Screening Check About Us Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for-purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential. What We Offer A purpose driven culture where people can thrive, everyone is respected, and differences are valued An equitable, diverse, and socially inclusive work environment Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing Meal and Entertainment allowance via salary packaging up to $2,650 per annum Receive 17.5% leave loading every time you take annual leave Paid parental leave after 12 months of ongoing employment Access for you and your family to our Employee Assistance Program For a confidential discussion about the role, we encourage you to contact Mick Leyden at 0402 273 833. Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement. If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways Job Description Summary As a Service Manager, you will grow Wellways’ CDS profile and influence by delivering more high-quality services to people and leveraging key strategic partnerships and excellent performance into sustainable growth opportunities. Culture We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities. How To Apply This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites. Please select "Apply" below to complete your application. Applications Close 23/02/2025 #J-18808-Ljbffr