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Services Account Manager (Security)

Salary: 80.00 -  100.00
Posted: 02-02-2025
Category: IT Sales
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Job Description

At Johnson Controls, we’ve been making buildings smarter and safer since 1885. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn, and play. About this role: This role will work with the Branch Manager in leading the Security Team. Responsibilities include: Lead and drive teams to achieve operations KPI’s Drive operational excellence for the services of JCI’s Security teams Review and manage monthly schedules for maintenance contracts, past due reports, executed contracts, and costs/budgets Conduct customer account reviews focusing on profitability Oversee maintenance review activities including backlog review, onboarding, estimating, and renewing plans Drive management of labor and materials Manage labor resourcing, forecasting, and planning activities with a focus on billable hours, overtime, and utilization Manage technician development through on-the-job training, coaching, and performance management Oversee recruitment and onboarding activities for new technicians Travel to site with technicians to ensure excellent service delivery About you: 5+ years' experience in the Security industry (Service or Installation) Previous experience in leading teams is an advantage, but we are open to speaking with people wanting to step into this role Focused, collaborative, and passionate about project execution, thriving in complex environments Strong leadership/supervisory skills with an ability to influence team collaboration focused on outcomes Excellent analytical/problem-solving and interpersonal skills Commercial contractual competence with a proven capability to mitigate and manage conflict to resolution Advanced computer/MS Windows skills, including software applications such as MS Projects, PowerPoint, Excel, Access, etc. Security and driver's license Why Johnson Controls? Being a global company, you will work with some of the best people in the industry. This role will offer you autonomy and flexibility to make it your own and provide a pathway for a long-term career at JCI. If you are interested in this role, please click the apply button. If you would like to have a confidential discussion before applying, please contact Amy on 0417 445 920. JCI’s Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 02-02-2025
Category: IT Sales

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