Manager, Client Relations (ANZ)
Job Details: Manager, Client Relations (ANZ) The below information outlines the role title, location, and details of our... more info
Your New Career Make-Over in 2025: Stop practising as a ‘traditional’ lawyer. Lovable Unique ‘front-line’ role. Premier law firm. Variety + Autonomy + Leadership. Very life-friendly. Sydney. $85,000-$130,000 + Benefits. YOUR NEW EMPLOYER Our client is a leading ‘brand name’ multi-disciplinary law firm (including personal injury, commercial, property, litigation, family, estates, and criminal law) with an enviable 50+ years of success and an admired generous corporate citizen .With a culture that embraces diversity, excellence, strong relationships, professional growth, and helping others, it is the ‘employer of choice’ for over 100+ top professionals.YOUR NEW ROLE In a key pivotal role, reporting to the CEO, as the only lawyer in the CLIENT SERVICES team (4), you will love the stimulating variety, people interaction (phone and in person), and fulfilment : Responding to new client enquiries relating to any area of law (e.g., personal injury, commercial, property, estates, family, criminal); Assessing the viability of the enquiries, providing initial legal advice, obtaining instructions, and determining next steps (including execution of costs agreement and referral to the relevant solicitor who will handle their case); Leading and developing a team of customer care and client services representatives; Contributing to continuous improvement in practice processes and outcomes; Conducting customer care and client services presentations and workshops; Checking in with new/existing clients to ensure high client satisfaction. You will undertake your role both at the office and occasionally at the firm’s various legal centres spread throughout Sydney.WHAT’S IN IT FOR YOU? Be proud to be part of a famous ‘brand name’ firm with an enviable 50+ years success record; Practice law but without the ‘headaches’/stresses of day-to-day legal case management from start to finish (as a ‘traditional’ lawyer); Be the first point of contact and at the forefront of client care and compassion; Variety across many areas of law; Ongoing learning and growth ; Lead and be supported by a team of 3 new client liaison paralegals; Inspirational leaders + vibrant close-knit inclusive team; Work flexibility (1 day work from home after probation); Attractive Culture/values: Excellence, Integrity, Team, Celebrates diversity, Equal Opportunity, Generosity + Giving, Community; Lots of additional benefits (e.g., birthday & wellness leave, stocked kitchen, extra bonus leave after long-service, fun team building experiences, etc.) WHO YOU ARE We are interested in hearing from you if you: Are an admitted lawyer in NSW with a current practising certificate + driver’s licence; Have 3+ years broad-ranging post-qualification experience in 2 or more of the following: 1) commercial law; 2) property law; 3) family law; 4) wills/estates; 5) criminal law; 6) commercial litigation; 7) personal injury law. Have outstanding communication and interpersonal skills; Are client-service centric ; Are passionate about helping people, empathetic, and professional; Have a proven ability to exercise good judgement and resolve problems expeditiously; Are hungry for a long-term successful career with a market-leading law firm. #J-18808-Ljbffr
Job Details: Manager, Client Relations (ANZ) The below information outlines the role title, location, and details of our... more info
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