Spares and Repairs Coordinator

Job Description

About Us NEPEAN Longwall (a division of NEPEAN) partners with its customers to design, engineer, integrate and support longwall equipment and systems. Located in Queensland & New South Wales, NEPEAN Longwall offers the full suite of after-sales services enabling it to support products throughout its life cycle. The experienced, committed and motivated team at NEPEAN Longwall have demonstrated their capability over many years to deliver longwall equipment and system solutions. NEPEAN Longwall’s corporate headquarters is located in Mackay, Queensland. This purpose-built facility provides comprehensive after-sales service and support to the region’s customers. Our Opportunity Due to exponential growth, NEPEAN Longwall is currently seeking Expressions of Interest for a Spares and Repairs Coordinator to join the Supply Chain team as a key support. This opportunity is a full-time permanent position based in Mackay, QLD (Paget). Daily duties will include, but are not limited to: Selecting the best suppliers for bought-in products and services, considering reliability, price, and quality of purchases. Nurturing strong working relationships with key suppliers and sub-contractors in QLD, NSW, and overseas. Expediting and maintaining order dates in Pronto. Verifying that received products/services comply with NEPEAN Longwall purchase orders and advising accounts accordingly. Implementing and maintaining the spares and repairs process including quoting, purchase orders, invoicing, requisitions, and job files. Coordinating and participating in fortnightly meetings for WIP. Preparing WIP Reports for month-end reporting. Maintaining/reviewing sell prices in Pronto. Assisting in training other departments in the process of sales within Pronto. Processing and maintaining warranty claims and repairs. Supporting the review and monitoring of inventory turnover and reporting on efficiencies and deficiencies monthly. Maintaining the Toolbox. Performing other duties as requested where deemed necessary. The Right Person Minimum 3 years’ experience in a similar role or relevant tertiary qualification. If lacking relevant experience, a keen and eager attitude is essential. Pronto experience is beneficial but not essential. Computer literacy in Microsoft Office suite (minimum Intermediate level). Ability to prioritize and manage workload effectively. Customer service skills. Excellent presentation. Adaptability and flexibility. Exceptional communication skills; both written and verbal. Full working rights in Australia. Complete familiarity, understanding, and knowledge of products supplied and used by NEPEAN Longwall is desirable. The Luxuries NEPEAN Offer Competitive salary. Family-oriented business. Guaranteed Christmas break. Monthly employee BBQs. Family Christmas parties. Reimbursement for prescription safety glasses. Employee Assistance Program (EAP), well-being assistance that’s free for all the family. If you're ready for this challenge, please click on "Apply Now" and forward your interest today! NEPEAN believes in diversity and is committed to providing Equal Employment opportunities for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal, and Torres Strait Islander backgrounds. #J-18808-Ljbffr