Supply Officer – Customer Service and Warehouse Administration

Job Description

Supply Officer – Customer Service and Warehouse Administration Supply Officer – Customer Service and Warehouse Administration Permanent, Full Time Join our high performing team driven by passion, excellence, and customer-first service—where outstanding people, seamless delivery, and top-quality products create an exceptional experience! Join a supportive and collaborative team who prioritise customer excellence and a strong safety culture Experience a better work life balance with flexible hours Grow your career. We are committed to your professional development LET’S EXPLORE THE JOB Council is offering an exciting opportunity to be part of our Supply Warehouse Team, where you will play a vital role in managing warehousing, customer service, and supply operations within Council’s store. As the first point of contact for internal teams, external customers, and suppliers, you will be instrumental in ensuring seamless supply chain operations. Your focus will be on exceptional customer service, teamwork, and safety while contributing to the efficiency and continuous improvement of our warehouse functions. Your key focus areas are: Undertake the manual handling aspects of the store operation including safely receiving, issuing, delivering and storing materials. Safely operate plant and equipment including vehicles, forklifts, pedestrian stackers, pallet jacks and hydraulic trolleys. Provide excellent service while providing materials, services and information to meet the needs of the customers. Maintain accurate records and complete system requirements in the receipt, reconciliation and issue of goods from the supply store. Manage the delivery and pickup of internal mail and materials using Council vehicles. You are passionate about delivering outstanding customer service and thrive in a collaborative team environment, supporting both internal and external clients. With a keen eye for detail and a proactive mindset, you take initiative and always go the extra mile to ensure seamless operations. You enjoy being part of a close-knit, fun-loving team and embrace the variety of a fast-paced, dynamic workplace, where no two days are the same. Your enthusiasm, adaptability, and commitment to teamwork make you a perfect fit for this diverse and rewarding role. Specifically, you will have: Transport and Logistics Certificate II or equivalent experience and qualifications in a relevant discipline such as warehousing. Experienced and skilled in all aspects of warehousing including picking, selecting, receipting, stocktaking and issue of materials. Demonstrated ability to deliver a high level of customer service. Proven ability to work effectively and cooperatively within a team environment. Experience in working with a warehouse management system such as SAP, Authority and Oracle. SafeWork Forklift Licence or willing to obtain. MR Truck Licence is desirable. LET’S REVEAL THE PERKS Competitive salary from $59,942 to $69,662 a year plus industry-leading 12 per cent superannuation. Commencing salary set in line with skills and experience with annual reviews available to support movement through the salary range. Adverse working conditions allowance per hour. Enterprise Agreement pay increases apply. 38-hour work week with nine-day fortnight. Weekly pay. We value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program. We are committed to being an employer of choice. We will do all we can to help you develop your skills and make a difference, right from the start. We have a flexible workplace and focus on all aspects of your physical and mental health and safety. We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority. Convenient access to scenic walking and cycling paths for lunch breaks. Free parking within walking distance of work site. Corporate fitness program starting from $8 per week providing access to a range of fitness and wellness facilities across the hunter. Uniforms and PPE supplied. Along with many other perks that come from choosing Lake Mac! CHOOSE THE LAKE MAC WAY We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too. We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council. LET’S START If this job sounds like you, we would love to hear from you! Send your application in by midnight, Sunday 23 March 2025. For enquiries related to the duties of the role, please contact Kylie Porter, Team Leader Supply Warehouse, 02 4921 0633 or via email If you would like assistance or an adjustment when submitting your application, please click here or contact Georgina Green, Talent Acquisition Advisor, on 02 4921 0495 or via email To view the Capability Framework – Role Profile relevant to this role, please click here . Your experience throughout the application process matters to us. If you would like feedback on your application or interview, don't hesitate to get in touch — we're here for you! To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement. Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing. Lake Macquarie City Council126-138 Main Road, Speers Point, NSW 2284Box 1906, Hunter Region Mail Centre, NSW 2310 #J-18808-Ljbffr