Support Officer - Sector Engagement

Job Description

Be among the first 25 applicants LGPro is hiring a Support Officer in the Sector Engagement team to take an active role in administering LGPro's membership programs, corporate partners and sponsorship, Special Interest Group Network, events and awards. About the Sector Engagement team The purpose of the Sector Engagement team is to design, implement and administer an active calendar of activities and networks that engages local government professionals in high-quality professional development opportunities where they can improve their skills, confidence, knowledge and resilience in the Victorian sector. The Sector Engagement team designs, implements and administers LGPro’s membership programs, sponsorship, and Special Interest Group Network that positions LGPro as the key Victorian membership organisation for Victorian local government professionals. The Sector Engagement team supports members and the wider Victorian sector by frequently engaging and communicating, ensuring that member and sector needs are met, future needs are identified and ensuring LGPro’s relevance by adapting to changing needs and priorities in the sector. The Sector Engagement team demonstrates innovation and creativity in the timely delivery of activities and networks and works collaboratively and positively with all LGPro staff. The team's responsibilities cover: Council subscriptions and individual memberships Corporate Partnership membership and sponsorship Victorian heats of the Management Challenge Primary responsibilities Working with our members and other stakeholders, the Support Officer Sector Engagement will take an active role in administering the membership programs, corporate partners and sponsorship, Special Interest Group Network, events and awards. In order to achieve the objectives of the position, some travel within Melbourne and Victoria will be required and may, by virtue of distance, necessitate some overnight stays. The position will: Provide administrative support in achieving LGPro’s strategic priorities identified in the Strategic Plan and the Sector Engagement Plan. Assist in event planning and coordination of Sector Engagement team activities, ensuring timelines and deliverables are met. Assist the Sector Engagement Director with initiating and facilitating partnership opportunities with corporate partners to deliver and grow high quality membership value for the sector. Coordinate corporate partner meetings and maintain corporate partner engagement records. Assist the Sector Engagement Director with member feedback and mapping the member experience. Administer applications for memberships and Special Interest Group Network. Coordinate Special Interest Group meetings with convenors. Assist in continually reviewing and enhancing existing events and services to introduce valuable, new events and services to meet member and sector demands. Ensure that all interaction with members and prospective members promotes LGPro in a professional and positive light. Actively promote LGPro membership, events and professional development. Maintain and update databases, ensuring data accuracy and integrity. Other duties as directed. Organisational relationships Reporting to the Sector Engagement Director, the position is required to work closely and positively with all staff, Board members, members and all other people involved with and in the work of LGPro. Key selection criteria Demonstrates a positive attitude that aligns with our organisation’s values and culture, and possesses a proactive, flexible and solution-oriented mindset. Excellent team collaboration skills with ability to contribute positively and constructively in a team environment. Strong communication and interpersonal skills with demonstrated ability to engage effectively at all levels with a wide range of people. End to end experience in implementing and delivering progressive calendar of events and networks. Excellent organisational and time management skills with strong attention to detail. Works well under pressure. Demonstrated ability and commitment to high quality customer service. What success in this role looks like Ability to work independently and as part of a highly functioning Sector Engagement Team and the wider LGPro Team. Ability to meet deadlines. Attention to detail and problem-solving skills. Customer service oriented. An open and transparent relationship with Sector Engagement Director and Sector Engagement Lead. ABOUT LGPRO LGPro is the professional association and peak body for the Victorian Local Government workforce. The organisation develops and delivers high quality professional development and services and represents the views of those working in the sector with other levels of government and its key stakeholders. While LGPro is a member organisation, non-members access many of its activities and services. Our values We value integrity We commit to professional, ethical and transparent dealings in all that we do by: Representing our members’ interests and being accountable Avoiding conflicts of interest Striving to earn and sustain a high level of trust Making informed decisions on evidence-based, objective information We respect, value and celebrate the differences of our membership and commit to: Treating all members with equality, dignity and respect Avoiding conflicts of interest Working together to achieve the best outcomes for LGPro, our membership and the sector We support our members and aim to: Engage and communicate with our members to address their needs Ensure our relevance by adapting to changing needs and priorities Demonstrate innovation and creativity in the timely delivery of professional development and representation Seniority level Entry level Employment type Full-time Industries Government Relations #J-18808-Ljbffr