Support Services Team Leader

Job Description

About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About The Role We are seeking a values-driven Support Services Team Leader to lead the Support Services team in delivering high quality and specialist support services to individuals with or without children who are homeless or at risk of homelessness. Reporting to the Program Manager, this is a permanent full-time role, located at the Barwon Homelessness Service in Geelong, Victoria. You will successfully Lead an effective, high functioning team of Transitional Support Case Managers in providing service delivery to families who have experienced homelessness including the provision of information, assessment and safety planning, facilitated referral, interim responses, case management, and exit planning. Ensure service delivery targets and funding body requirements are met. Provide advice, secondary consultation and facilitated referrals across all programs within the Barwon network of services and programs. Ensure service delivery and operational management is aligned with national and state strategic plans and the National Homelessness Stream Model of Care. Oversight and operational management of Samaritan House Geelong, a 20-bed residential facility. Ensure appropriate allocation of all clients to the facility. Collaborate with Samaritan House Geelong Board to ensure smooth operation of Samaritan House and matters are addressed efficiently. You will have Genuine passion for working with those facing homelessness and making a difference in their lives. A Tertiary qualification in Social Work or a related community service field. Demonstrated experience in inclusive, strengths-based case management with individuals facing homelessness with a client-centred approach. Demonstrated experience in managing staff and providing supervision. Demonstrated knowledge of homelessness including context, causes, issues, philosophies and legislation. An understanding of homelessness models, approaches, theories and practices in regard to client support. A current National Criminal History Check. A current and valid Working with Children Check. A current and valid driver's license. What We Offer The Salvos offer eligible employees a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives. Flexible working arrangements, access to Fitness Passport and consumer discounts. Access to EAP and health & wellness initiatives. Ongoing training and development opportunities that enhance on-the-job skills and proficiency. Rewarding and fulfilling purpose-driven careers that have positive and sustainable social impacts. Conditions Compensation is in accordance with SCHADS Award Level 6. $53.84 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging. How To Apply Are you ready to be a part of our mission to end homelessness? Please submit your resume and a compelling cover letter explaining your passion for this work and your relevant experience. We look forward to hearing from you and discussing how you can contribute to our team. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. #J-18808-Ljbffr